ordering & payment

REGISTRATION

To place an order on this site you will need to register.  When you register you are required to provide information about yourself that is true, accurate, current and complete in all respects.   Please keep your registration information up to date.  If you have any queries regarding this you can email us at  melissa@melissaaustralia.com.au  You may also want to view our Privacy Policy.

ORDERING

To make purchases through the site you will be asked to register and provide your personal details.  Customers must provide their real name, phone number, e-mail address and other requested information.  When ordering items you will be required to provide payment details and as such you warrant that the payment details you provide on ordering are valid and correct.  All orders are subject to acceptance and availability.  Product offered for sale on Melissa Australia is in stock at the time of offering.

PAYMENT

All prices are in Australian dollars and include the Australian GST (tax).
The following credit cards are accepted:  VISA and MASTERCARD.

For International Customers your credit card will be billed in Australian dollars and your card company will convert the charges for you in accordance with the applicable exchange rate at the time of processing the transaction.  Our prices do not include relevant overseas duties or other custom charges that may be incurred and are beyond our control.

You confirm that the credit card that is being used is yours or that you have been specifically authorised by the owner of the credit card to use it.  All credit card holders are subject to validation checks and authorisation by the card issuer.  If the issuer of your credit card refuses to authorise payment to Melissa Australia we will not be liable for any delay or non-delivery.
 
We take all reasonable care to make our site secure.  All credit card transactions on this site are protected by a 128-bit Secure Socket Layer (SSL) facilitating secure online payments, and are processed by an online payment gateway that encrypts your card details in a secure host environment.  No credit card details are held by us.

To help ensure that your shopping experience is safe and secure Melissa Australia uses Secure Socket Layer (SSL) technology.

We take all reasonable care to keep the details of your order and payment secure but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Site.