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... talk to melissa

  • Melissa says…

    Hi Skye, the Ashanti boot fits true to size, possibly a big tight if anything. It sounds like you purchased the correct size, as this tends to happen when shoes are worn with stockings - the shoe tends to feel a bit loose. I would stick with the size 40 and perhaps you could wear an insole when wearing them with stockings. Love Melissa x

  • Skye says…

    HI there, I just ordered my first pair of Melissa shoes the ashanti in size 40 - they are gorgeous but (I usually wear and 8 1/2) I wanted to know if my foot should slip out of the heel of the boot when I walk in it with stockings on. Or should have ordered the 39 (which is listed as a size 8). I look forward to hearing back soon. Cheers Skye

  • Melissa says…

    Hi Melissa, if we do re-stock the Aranha Floc in these colours it will not be until later in the year. At the moment, all the colours we have are available on our website. If you are interested in a list of stockists in your area that carry the Aranha, please email us at melissa@melissaaustralia.com.au. X

  • Melissa says…

    Hi Christine, not a problem. The VW Ankle Boot does fit rather small (tight), however you are asking about going 2 sizes up from your original size and I do feel these may be too large. However we do offer a great returns policy, so you can always purchase them and return them if they are the incorrect size. x

  • Christine says…

    Hello Melissa (: I asked this question before but forgot to check your reply :( sorry~ I want to purchase the VW Boots but there's only a size 42 left. I usually wear a 40 (wind, & lovefoxx) but they're open toes. Do you think a 42 is too big?

  • Melissa says…

    help!! my most favourite aranha floc shoes broke and i need to replace, not too keen on the new colours though...will you be releasing more of the old red ones, or even the black ones again? im after a size 38

  • Melissa says…

    Hi Jade, at the moment it is only the navy gloss that we have in stock and unfortunately we will not be getting in any more colours of this great style. However, if you love the black, you will certainly love the Navy Gloss as you can just about team this colour with everything. x

  • Jade says…

    Hi There, I see you have the neon style in navy blue, will you be getting them in any other colours? I have these in black & absolutely love them...so comfy!!!

  • Melissa says…

    Hi Teresa, I have just sent you an email. I look forward to your response x

  • Teresa says…

    having trouble with checking out for shipping price,acorrding to Simone who answered my comment ,she said the shipping for Harmonic Thongs,priced $59.00 should only be $16.00,but I can;t check out with that amount on my cart..Help! Thank u

  • Melissa says…

    Hi Selly, we have just sent you an email and we will try our best to help you in this situation. Love Melissa x

  • Melissa says…

    Hi Jane, we were lucky enough to have a few pairs of the VW Mary Janes left however unfortunately all sizes we have in stock are up on the website. x

  • Melissa says…

    Hi Elizabeth, please email us at melissa@melissaaustralia.com.au so we can give you some more information regarding where you might be able to get a pair. x

  • Jane says…

    Oh no. Tried ordering my favourate shoes ever in the whole world ever. Alas, only size 40s appear to be available. Are there any VW mary Janes in existance anywhere in a 37? My old ones are just about falling apart after many years of frequent wearing.

  • elisabeth says…

    Hi Melissa, I am dying to have a pair of Melissa Scarfun summer with size 39/8. Is there anyway i could do to get those pair? Thx :)

  • Melissa says…

    Hi Erika, you may be in luck. We have just come across a few pairs of the Karim Rashid wedge in size 37. The colours available are Pink and Hot Pink. If you are interested in purchasing these, please email us at melissa@melissaaustralia.com.au. Love Melissa x

  • Erika says…

    I'm dying for a pair of the Karim Rashid heels in size 37... I scourr the internet daily looking for them. What are my chances of finding a pair?

  • Melissa says…

    Hi Leah, unfortunately at the moment we will not be re-stocking Thinking. The good news however, is that we will be getting a 5 new colours in the VW Skyscraper from Feb 2012 so keep on the lookout. Love Melissa x

  • Leah says…

    Hi Melissa, I was wondering when you will be getting more stock of the burgundy Thinking in 38 and beige Vivienne Westwood Skyscraper in 38.

  • Melissa says…

    Hi Selly, we are so glad to hear your order arrived on time! We have just sent you can email in regards to your order enquiry. Love Melissa x

  • SELLY says…

    hidear melissa, I'm an international customer and I love melissa shoes,my last order already arrived on time,the problem is I got the wrong aranha,I got the wrong color,and what I got was so different than it looked on the website,is it normal?

  • Melissa says…

    Hi Laura, we won't be getting any more VW Lady Dragon Love Heart in Feb 2012 but we will be getting the new Jason Wu Lady Dragon style which is just as fabulous. In regards to stockists that may still carry them (including colours that may not be available on our website), please check the list of stockists in the product description. Love Melissa x

  • Laura says…

    Hi Melissa, Desperately want a pair of vw lady dragon pearl/sky with red heart (or even better would be the older style without metallic heart). As it would be my first pair, I really want to get them in store so I can try them on and know I have correct size etc (also worried about all the fakes online). Do you know where I can get them? I'd be a 5 or 6 I think since I'm 7 1/2- 8 US. Or can you tell me if any of the new styles coming in Feb will be similar (ivory/cream/white/light blue with red heart)? Many Thanks!

  • Melissa says…

    Hi Jessica, the heel on the VW Mary Jane's are approximately 9.5cm. Love Melissa x

  • Jessica says…

    Melissa! just wondering the heel size on the VW Mary-Jane's? Thanks! xx

  • Melissa says…

    The link to our Facebook page is above, next to the Melissa search function xxx

  • Melissa says…

    Hi Avechel, yes we still want pictures of our all our gorgeous fans in Melissa! That is why all fans can now post their pics on our facebook page. More details will come regarding our ongoing photo competition, however in the meantime you are welcome to post pics of yourself on facebook in your favorite Melissas! We would love to see them! x

  • Melissa says…

    Hi Courtney, you should be able to track your item either way. Please email us at orders@melissaaustralia.com.au so we can help you further and hopefully locate your item successfully. Love Melissa x

  • Avechel says…

    What happened to the gallery? No pictures of fans wearing melissa? Sad =(

  • courtney says…

    Hi Melissa, Just wondering if the only way you can track your item is if you created an account when you ordered your shoes? I would love to track my parcel but only made my account after buying the shoes. I have the tracking number email etc. Thanks!

  • Melissa says…

    Hi Freya, we are sorry to hear your shoes were too big. Please email us at orders@melissaaustralia.com.au and we will inform you on our Returns procedure. x

  • Freya says…

    Hello! I ordered a pair of the Amazonas and they came today but are too big :( am I able to send them back for a refund or exchange? such a shame because they're beautiful shoes!

  • Melissa says…

    Hi Isabella, we did receive your shoes and a gift voucher has been emailed to you. x

  • Isabella says…

    Hi Hi, I sent back some shoes about a week ago (they were too big) & haven't heard back from you guys. Have you received them yet? Thanks, Isabella

  • Melissa says…

    Hi Sally, keep a look out as more sizes might become available soon. This is one of our favourites. Love Melissa x

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Melissa

said on Friday, 3 February 2012 1:15:06 PM Australia/Sydney
Hi Skye, the Ashanti boot fits true to size, possibly a big tight if anything. It sounds like you purchased the correct size, as this tends to happen when shoes are worn with stockings - the shoe tends to feel a bit loose. I would stick with the size 40 and perhaps you could wear an insole when wearing them with stockings. Love Melissa x

Skye

said on Thursday, 2 February 2012 4:53:44 PM Australia/Sydney
HI there, I just ordered my first pair of Melissa shoes the ashanti in size 40 - they are gorgeous but (I usually wear and 8 1/2) I wanted to know if my foot should slip out of the heel of the boot when I walk in it with stockings on. Or should have ordered the 39 (which is listed as a size 8). I look forward to hearing back soon. Cheers Skye

Melissa

said on Monday, 30 January 2012 9:49:52 AM Australia/Sydney
Hi Melissa, if we do re-stock the Aranha Floc in these colours it will not be until later in the year. At the moment, all the colours we have are available on our website. If you are interested in a list of stockists in your area that carry the Aranha, please email us at melissa@melissaaustralia.com.au. X

Melissa

said on Friday, 27 January 2012 5:13:42 PM Australia/Sydney
Hi Christine, not a problem. The VW Ankle Boot does fit rather small (tight), however you are asking about going 2 sizes up from your original size and I do feel these may be too large. However we do offer a great returns policy, so you can always purchase them and return them if they are the incorrect size. x

Christine

said on Friday, 27 January 2012 3:20:15 AM Australia/Sydney
Hello Melissa (: I asked this question before but forgot to check your reply :( sorry~ I want to purchase the VW Boots but there's only a size 42 left. I usually wear a 40 (wind, & lovefoxx) but they're open toes. Do you think a 42 is too big?

Melissa

said on Thursday, 26 January 2012 10:55:48 AM Australia/Sydney
help!! my most favourite aranha floc shoes broke and i need to replace, not too keen on the new colours though...will you be releasing more of the old red ones, or even the black ones again? im after a size 38

Melissa

said on Tuesday, 24 January 2012 11:11:06 AM Australia/Sydney
Hi Jade, at the moment it is only the navy gloss that we have in stock and unfortunately we will not be getting in any more colours of this great style. However, if you love the black, you will certainly love the Navy Gloss as you can just about team this colour with everything. x

Jade

said on Monday, 23 January 2012 5:56:17 PM Australia/Sydney
Hi There, I see you have the neon style in navy blue, will you be getting them in any other colours? I have these in black & absolutely love them...so comfy!!!

Melissa

said on Monday, 23 January 2012 10:37:05 AM Australia/Sydney
Hi Teresa, I have just sent you an email. I look forward to your response x

Teresa

said on Saturday, 21 January 2012 2:39:20 AM Australia/Sydney
having trouble with checking out for shipping price,acorrding to Simone who answered my comment ,she said the shipping for Harmonic Thongs,priced $59.00 should only be $16.00,but I can;t check out with that amount on my cart..Help! Thank u

Melissa

said on Friday, 20 January 2012 1:07:09 PM Australia/Sydney
Hi Selly, we have just sent you an email and we will try our best to help you in this situation. Love Melissa x

Melissa

said on Wednesday, 18 January 2012 12:48:30 PM Australia/Sydney
Hi Jane, we were lucky enough to have a few pairs of the VW Mary Janes left however unfortunately all sizes we have in stock are up on the website. x

Melissa

said on Wednesday, 18 January 2012 12:45:26 PM Australia/Sydney
Hi Elizabeth, please email us at melissa@melissaaustralia.com.au so we can give you some more information regarding where you might be able to get a pair. x

Jane

said on Wednesday, 18 January 2012 10:41:41 AM Australia/Sydney
Oh no. Tried ordering my favourate shoes ever in the whole world ever. Alas, only size 40s appear to be available. Are there any VW mary Janes in existance anywhere in a 37? My old ones are just about falling apart after many years of frequent wearing.

elisabeth

said on Tuesday, 17 January 2012 6:48:30 PM Australia/Sydney
Hi Melissa, I am dying to have a pair of Melissa Scarfun summer with size 39/8. Is there anyway i could do to get those pair? Thx :)

Melissa

said on Friday, 13 January 2012 11:26:02 AM Australia/Sydney
Hi Erika, you may be in luck. We have just come across a few pairs of the Karim Rashid wedge in size 37. The colours available are Pink and Hot Pink. If you are interested in purchasing these, please email us at melissa@melissaaustralia.com.au. Love Melissa x

Erika

said on Wednesday, 11 January 2012 3:11:09 PM Australia/Sydney
I'm dying for a pair of the Karim Rashid heels in size 37... I scourr the internet daily looking for them. What are my chances of finding a pair?

Melissa

said on Tuesday, 10 January 2012 12:41:08 PM Australia/Sydney
Hi Leah, unfortunately at the moment we will not be re-stocking Thinking. The good news however, is that we will be getting a 5 new colours in the VW Skyscraper from Feb 2012 so keep on the lookout. Love Melissa x

Leah

said on Monday, 9 January 2012 8:02:16 PM Australia/Sydney
Hi Melissa, I was wondering when you will be getting more stock of the burgundy Thinking in 38 and beige Vivienne Westwood Skyscraper in 38.

Melissa

said on Monday, 9 January 2012 4:36:46 PM Australia/Sydney
Hi Selly, we are so glad to hear your order arrived on time! We have just sent you can email in regards to your order enquiry. Love Melissa x

SELLY

said on Sunday, 8 January 2012 2:34:34 AM Australia/Sydney
hidear melissa, I'm an international customer and I love melissa shoes,my last order already arrived on time,the problem is I got the wrong aranha,I got the wrong color,and what I got was so different than it looked on the website,is it normal?

Melissa

said on Friday, 6 January 2012 1:37:34 PM Australia/Sydney
Hi Laura, we won't be getting any more VW Lady Dragon Love Heart in Feb 2012 but we will be getting the new Jason Wu Lady Dragon style which is just as fabulous. In regards to stockists that may still carry them (including colours that may not be available on our website), please check the list of stockists in the product description. Love Melissa x

Laura

said on Friday, 6 January 2012 11:34:23 AM Australia/Sydney
Hi Melissa, Desperately want a pair of vw lady dragon pearl/sky with red heart (or even better would be the older style without metallic heart). As it would be my first pair, I really want to get them in store so I can try them on and know I have correct size etc (also worried about all the fakes online). Do you know where I can get them? I'd be a 5 or 6 I think since I'm 7 1/2- 8 US. Or can you tell me if any of the new styles coming in Feb will be similar (ivory/cream/white/light blue with red heart)? Many Thanks!

Melissa

said on Thursday, 5 January 2012 3:58:58 PM Australia/Sydney
Hi Jessica, the heel on the VW Mary Jane's are approximately 9.5cm. Love Melissa x

Jessica

said on Wednesday, 4 January 2012 7:28:07 PM Australia/Sydney
Melissa! just wondering the heel size on the VW Mary-Jane's? Thanks! xx

Melissa

said on Wednesday, 21 December 2011 5:17:27 PM Australia/Sydney
The link to our Facebook page is above, next to the Melissa search function xxx

Melissa

said on Wednesday, 21 December 2011 5:16:17 PM Australia/Sydney
Hi Avechel, yes we still want pictures of our all our gorgeous fans in Melissa! That is why all fans can now post their pics on our facebook page. More details will come regarding our ongoing photo competition, however in the meantime you are welcome to post pics of yourself on facebook in your favorite Melissas! We would love to see them! x

Melissa

said on Monday, 19 December 2011 3:24:41 PM Australia/Sydney
Hi Courtney, you should be able to track your item either way. Please email us at orders@melissaaustralia.com.au so we can help you further and hopefully locate your item successfully. Love Melissa x

Avechel

said on Monday, 19 December 2011 2:29:59 PM Australia/Sydney
What happened to the gallery? No pictures of fans wearing melissa? Sad =(

courtney

said on Monday, 19 December 2011 9:09:54 AM Australia/Sydney
Hi Melissa, Just wondering if the only way you can track your item is if you created an account when you ordered your shoes? I would love to track my parcel but only made my account after buying the shoes. I have the tracking number email etc. Thanks!

Melissa

said on Thursday, 15 December 2011 4:02:11 PM Australia/Sydney
Hi Freya, we are sorry to hear your shoes were too big. Please email us at orders@melissaaustralia.com.au and we will inform you on our Returns procedure. x

Freya

said on Thursday, 15 December 2011 3:18:53 PM Australia/Sydney
Hello! I ordered a pair of the Amazonas and they came today but are too big :( am I able to send them back for a refund or exchange? such a shame because they're beautiful shoes!

Melissa

said on Thursday, 15 December 2011 9:00:47 AM Australia/Sydney
Hi Isabella, we did receive your shoes and a gift voucher has been emailed to you. x

Isabella

said on Wednesday, 14 December 2011 2:25:06 PM Australia/Sydney
Hi Hi, I sent back some shoes about a week ago (they were too big) & haven't heard back from you guys. Have you received them yet? Thanks, Isabella

Melissa

said on Tuesday, 13 December 2011 5:43:01 PM Australia/Sydney
Hi Sally, keep a look out as more sizes might become available soon. This is one of our favourites. Love Melissa x

Sally

said on Sunday, 11 December 2011 4:29:01 PM Australia/Sydney
Hi there, Just wondering if the Aranha flock sandals in black and size 38 will be available again. Thanks :)

Melissa

said on Thursday, 8 December 2011 12:16:24 PM Australia/Sydney
Hi Colleen, I have just responded to your email. Thank you for your enquiry. x

Colleen

said on Thursday, 8 December 2011 11:46:50 AM Australia/Sydney
Yesterday I ordered 2 pairs of Wanting flats in a size 39. I have a pair but the bow snapped. I just checked the box and they are a size 40. Could I please change my order to size 40s. the order number is #100007301. Also am I able to buy a grey bow to repair the ones I have? Please advise. Colleen

Melissa

said on Wednesday, 7 December 2011 3:10:00 PM Australia/Sydney
Hi Kate, unfortunately at the moment we only have the Ultragirl in the Red Translucent. However this doesn't mean we won't be getting it. Check again as it gets closer to mid-2012! x

Kate

said on Tuesday, 6 December 2011 10:23:47 PM Australia/Sydney
Hi, any chance of more ultragirl red floc? I am after a size 39 and can't track any down! Thanks.

Despina

said on Wednesday, 30 November 2011 2:43:52 PM Australia/Sydney
Thanks for your quick reply Melissa!

Melissa

said on Wednesday, 30 November 2011 11:10:31 AM Australia/Sydney
Hi Despina, at this moment all sizes available in the VW Temptation and Temptation II styles are online. If you size is not listed, this unfortunately means we have sold out. x

Melissa

said on Wednesday, 30 November 2011 11:09:01 AM Australia/Sydney
Hi Melissa, hope our email was able to help you out with sizing. Enjoy your new, awesome range of shoes!! Love Melissa x

Despina

said on Tuesday, 29 November 2011 11:07:50 AM Australia/Sydney
Hi! Would just like to know if you are getting any more VW Temptation in 35/36 in black

Melissa

said on Tuesday, 29 November 2011 10:21:26 AM Australia/Sydney
Hi melissa, just wondering if the sizing of the vw temptation and vw temp II, amazonas, believing are true to size or should order up a size? thx! and also if the temptation II was bright red? it looks a bit dark on the website... thx!

Melissa

said on Monday, 28 November 2011 1:55:52 PM Australia/Sydney
Hi Yan, please call our office on (03) 9689 1500 to speak to one of the Melissa staff about warehouse enquiries. X

Melissa

said on Monday, 28 November 2011 1:54:58 PM Australia/Sydney
Hi Einy, are you in Melbourne? We have some Karim Rashid styles for sale at our POP shop in Melbourne Central. They are part of the 40 for 40 range. This means, only size 40 is available at the super price of $40. X

Yan

said on Monday, 28 November 2011 12:33:09 PM Australia/Sydney
hi,how are you ? is it possible to make exchange for the shoes i bought last Saturday in your warehouse, the shoes i bought is VW TEMPTATION with 2 strap, grey ,eur35-36 the shoes i'd like to exchange is VW TEMPTATION with 1 strap,grey gloss,35-36 thanks a lot

Melissa

said on Monday, 28 November 2011 9:58:36 AM Australia/Sydney
Hi Kathleen, the VW Mary-Janes are limited stock and are very hard to find. They will remain at full-price. We say grab a pair before they are sold out as they are a collector's item. xxx

Melissa

said on Monday, 28 November 2011 9:56:28 AM Australia/Sydney
Hi Karen, congratulations on becoming an owner of the awesome Cirque ankle booties. The 'floc' part of the shoe, like the gloss part of the shoe, needs very little maintenance. If you do happen to get marks on them, you can easily take any scuffs off with a shoe brush and a damp cloth. Enjoy your new Melissa shoes!!! x

Kathleen

said on Sunday, 27 November 2011 9:06:53 PM Australia/Sydney
OMG OMG OMG VW MARY-JANES ALL IN EURO 40!! ....will these go on sale tomorrow? *fingers crossed* ive been searching every website for these babies for so long!!!!

Karen

said on Saturday, 26 November 2011 10:57:38 PM Australia/Sydney
Just wanted to ask how do I care for the fuzzy portion of my beautiful Melissas? (My friends keep mistaking it for suede!) I've recently become the proud owner of Cirque ankle booties =)

Einy

said on Friday, 25 November 2011 11:25:40 PM Australia/Sydney
Hi Melissa, I've been eyeing at the Karim Rashid curved wedge heel shoes for years and wondering if you still stock them? You did stock them before, didn't you? Would love to get a pair someday :)

celeste

said on Friday, 25 November 2011 12:21:18 PM Australia/Sydney
I love melissa shoes!

Melissa

said on Tuesday, 22 November 2011 2:13:35 PM Australia/Sydney
Hi Shirley, What style did you purchase? Different Melissa styles do in fact come in different boxes and they can also very between designers. If you would like more information, please give us a call on (03) 9689 1500 and one of our amazing staff will explain our packaging in more detail so you can never be worried about fakes again. x

Amy

said on Monday, 21 November 2011 6:34:50 PM Australia/Sydney
absolutely love the shoes and service provided xxx

Melissa

said on Tuesday, 15 November 2011 8:54:29 AM Australia/Sydney
Hi Claire, OMG we are totally excited because these super amazing sandals will be available on the website in the next few weeks. We cannot wait - sign up to our newsletter and facebook page to be informed of the exact release date. x

Melissa

said on Tuesday, 15 November 2011 8:52:23 AM Australia/Sydney
Ciao Carla, Thank you for you wonderful words, loyalty and love for our shoes.. We adore all our international followers here on the Australian website. Unfortunately at this present time, the original VW Wing platform has not been re-released. We are simply offering some of our last pairs at a special discounted price. Check if your size is available on our website and if not stayed turned for new amazing VW designs in the near future. x

Melissa

said on Tuesday, 15 November 2011 8:44:51 AM Australia/Sydney
Hi Lorraine, we will be getting the new range of Jason Wu Ultragirl and Lady Dragon in February! We are very excited. x

Claire

said on Sunday, 13 November 2011 8:30:02 AM Australia/Sydney
Hi, Will you be getting the Gareth Pugh gladiator sandals in? VERY keen! Thanks!xx

Carla

said on Saturday, 12 November 2011 11:23:26 AM Australia/Sydney
Ciao Melissa! I'm in Italy and have been for 4 months now, and was quite depressed when I heard of the pop-up shop in Melbourne Central. But I am sooo over the moon to hear that it is going well; the women who haven't discovered the amazing feeling of owning, wearing and showing off a Melissa style are truly missing out on one of life's great pleasures! Now, I might have been dreaming but did I see in a recent email that the VW Wing (original horizontal wedge base) was being re-released ?? Love xx

Shirley

said on Friday, 11 November 2011 12:04:51 AM Australia/Sydney
Hi there, i am your new fan. Bumped into a store in Hobart and it was love at first sight and the rest is history!... owned 2 pairs now! I am googling more about your shoes and realised there are so many counterfeits :( While i do believe i bought a real one but why did it come with an open lid box and not a slide out one? Please clarify. Thanks. :)

Lorraine

said on Wednesday, 9 November 2011 9:25:53 PM Australia/Sydney
Hi melissa, Do you know if you will be stocking the Jason Wu ultra girl? thank you!

Josie

said on Wednesday, 9 November 2011 7:27:26 PM Australia/Sydney
Kory, I saw a pair of purple VW Sky Scrapers on e-bay in size 38! I don't know if we're allowed to recomend other places to buy them but I just thought you should know :)

Melissa

said on Wednesday, 9 November 2011 9:55:17 AM Australia/Sydney
Hi Brooke, unfortunately we will not be re-stocking the 'Talking' heel on our website. But do keep a look out for any similar styles. Good Luck x

Melissa

said on Wednesday, 9 November 2011 9:52:28 AM Australia/Sydney
Hi Julia, at the moment we only have 2 size 39s left in the Isabela Capeto Flower in pale pink x

Melissa

said on Wednesday, 9 November 2011 9:47:22 AM Australia/Sydney
Hi Christine, you order is on its way to you so you should recieve it soon! YAY Regarding the VW Ankle boot Button, most our customers have elected to go a size up as it is a slighty more narrow fit than some of our other styles. I hope this helps and Good luck x

Melissa

said on Wednesday, 9 November 2011 9:46:21 AM Australia/Sydney
Hey Melissa Shoe Lovers! So this space doesn't get too overloaded, any enquries regarding specific or pending orders can be emailed to this address: orders@melissaaustralia.com.au. This way we can answer any questions immediately and straight to your email address. Otherwise you can always give us a bell on +61 39689 1500 to speak to one of our gorgeous and friendly staff. Thank you for all the support. Love Melissa xxx

Melissa

said on Wednesday, 9 November 2011 9:45:16 AM Australia/Sydney
Hi Kory, if your size isnt available online in the VW Skyscraper this unfortunately does mean we have sold out. However the awesome news is that in February 2012 we will be getting amazing new colours in the popular VW skyscraper so stayed tuned and follow us on facebook to avoid disapointment. By the way, the new colours are SOO cool its crazy! x

Melissa

said on Wednesday, 9 November 2011 9:44:04 AM Australia/Sydney
Hi Qunyh, we are sorry to hear that you have not been completely satisfied with our service. We do try to serve all our customers as best we can. If you ever have any enquiries regarding a particular order in the future, please just give us a call. This way we can better understand your issues and can try to rectify the problem for you. I have received your return requests and will process your refund as soon as I recieve your shoes. We do hope you shop with us again. x

Julia

said on Tuesday, 8 November 2011 11:43:30 AM Australia/Sydney
Hi Melissa, Would a pair of the Melissa + Isabela Capeto Flower sandal in Light Pink size 40 be available? Thanks!

Brooke

said on Monday, 7 November 2011 11:37:25 PM Australia/Sydney
Hello, Just wanted to see if you would be getting anymore of the 'talking' heels, in particular I was interested in the beige colour. Thankyou for your assistance! x

Melissa

said on Monday, 7 November 2011 5:07:57 PM Australia/Sydney
Hi Liz, thank you so much for your lovely feedback. We truly believe in fantastic customer service here at Melissa so we love hearing from our sastified customers. Love Melissa x

Melissa

said on Monday, 7 November 2011 5:05:55 PM Australia/Sydney
Hi Nicola and Emma, unfortunately at this moment we will not be receiving a re-stock of either Marine or Believing. However as always, we will be stocking lots and lots of fantastic flats and heels so just keep a look out on new styles and subscribe to our newsletter or facebook page so you get the news first and never miss out on your size x

Quynh

said on Monday, 7 November 2011 2:48:44 PM Australia/Sydney
Hi Liz, maybe you haven't had the issue with Melissa before. So I don't blame you for being crazy with it. However, I don't need "the talk" from you.

Christine

said on Monday, 7 November 2011 12:05:09 PM Australia/Sydney
Hi again Melissa (: , I was thinking of buying the VW Ankle Boot Button. But, do you prefer us to buy a size up from our usual or a size down, when it comes to boots?

Kory

said on Monday, 7 November 2011 12:42:14 AM Australia/Sydney
Hi Melissa, i m wondering whether size 38 of VW Skyscraper in PURPLE Floc still available in stock. Thanks!

Liz

said on Sunday, 6 November 2011 9:35:31 PM Australia/Sydney
Hi Quynh, I just want to say that as a Melissa enthusiast and a customer of Melissa Australia for almost 5 years now, I have found the service that Melissa Australia provide through their online store is second to none. If you ever have any issues with your purchase, you should contact Melissa Australia by email: orders@melissaaustralia.com.au. Also, you will note that Melissa Australia do state in their Returns Policy that when returning goods, freight will be at the expense of the customer - the fact that Melissa now offer free shipping is very generous!

Christine

said on Sunday, 6 November 2011 4:45:24 PM Australia/Sydney
Hi Melissa (: I purchased one of your beautiful shoes on the 3rd and i saw that the status said "processing". What exactly does that mean?

Nicola

said on Friday, 4 November 2011 10:55:19 AM Australia/Sydney
Hi Melissa will u be re stocking the style believing? I would really love this style in black size 37. Please let me know.

Emma

said on Friday, 4 November 2011 9:13:15 AM Australia/Sydney
Hi. I love Melissa shoes. I was just wondering if you will be doing the Marine Ballet flat again any time soon. I'm after a size 40 in black ( and red If I can get them). Thanks...

Quynh

said on Thursday, 3 November 2011 11:49:54 PM Australia/Sydney
By the way, I don't understand why your product ordered online and got delivered with the scratchy and old looking like a second hand product...and I have to pay a post fee to return when I'm not happy with the right product. Anyway, I know now. And I will for sure return all your products back to get refunded only. Cheers!

Quynh

said on Thursday, 3 November 2011 11:44:47 PM Australia/Sydney
I'm really getting not happy with the service online. I don't think I would make any purchase online next time if I haven't seen or tried the products in the store first, otherwise this process of return/exchange/refund or credit voucher thing is kind of making me unsatisfied with Melissa online service now. Thanks for your unexpected responses so far!

Melissa

said on Wednesday, 2 November 2011 9:47:46 AM Australia/Sydney
Hi Quynh, yes you need to simply pay for postage to send the shoes back to us. However if you are in Australia, any shoes that need to be exchanged will be shipped to you free of charge x

Quynh

said on Tuesday, 1 November 2011 8:11:43 AM Australia/Sydney
If I return any product purchased online for some reason, do I have to pay a post fee? Or it's fine when I attached with the return form?

Melissa

said on Monday, 31 October 2011 5:37:00 PM Australia/Sydney
Hi Sophie, at the moment no more 38's are available in the older Lady Dragon styles. However the great news is that we will be getting brand new colours in the VW Lady Dragon Love Heart in February. So make sure you sign up to our newsletter and follow us on facebook to be the first to get your hands on them - as you know, they go FASTTT!!! x

Melissa

said on Monday, 31 October 2011 5:34:21 PM Australia/Sydney
Hi Tracie, at this current moment we will not be re-stocking Peace. However be on the look out for one towards mid-summer because if we do get more sizes, this is when they will be available. Good luck xoxo

Melissa

said on Monday, 31 October 2011 5:18:02 PM Australia/Sydney
Hi Janet, The VW Dragon Heart is a slightly larger fit. Hope that helps you choose the correct size x

Melissa

said on Monday, 31 October 2011 5:16:09 PM Australia/Sydney
Hi Quynh, at the moment purchases made online can only be returned online. But the process it extremely simple. Just fill out the return form and send us back the shoes, and we will send you a Credit Voucher so you can purchase the correct style/size/colour! x

Tracie

said on Monday, 31 October 2011 4:43:38 PM Australia/Sydney
I really want a pair of 'Peace' in Blue Gloss size 35/36. Of course this is the only colour in that size that is out of stock. Will there be more stock arriving soon?

Sophia

said on Sunday, 30 October 2011 5:44:27 PM Australia/Sydney
Hello.. I've noticed that some of the older VW Lady Dragons are on site eg. VW Lady Dragon BOW in yellow, gray gloss with blue heart, fuschia gloss with red heart... do you have any of these in a 38? Also would you be getting more of the pearl with metallic red heart? Thanks

Janet

said on Saturday, 29 October 2011 2:58:02 PM Australia/Sydney
Hi, I normally wear US size 8-8.5 which is 39 euro. I have the Ashanti in 39 which is a tight fit and Royale in 39 which is loose. I was wondering what size should I get for VW dragon heart?

Nicola

said on Saturday, 29 October 2011 10:31:09 AM Australia/Sydney
Hey Melissa, will u make any more sizes of Believe gloss back in 37euro. If more come into stock please let me know

Quynh

said on Saturday, 29 October 2011 7:13:40 AM Australia/Sydney
Hi Melissa, if I want to exchange or refund...how could I do it online? Or could I get that from Melissa Melbourne Central store as I'm in Melbourne. Cheers!

Melissa

said on Friday, 28 October 2011 10:49:46 AM Australia/Sydney
Hi Quynh, normally most shoes follow European sizing, so you may be a European size 37. We understand that every style fits differently, so when you purchase from our website, we do offer both an exchange or refund policy. This means you can purchase from Melissa Australia with confidence. Enjoy your shopping experience with us x

Melissa

said on Friday, 28 October 2011 10:42:27 AM Australia/Sydney
Hi Charlotte, the Aranha Floc in Burgandy is one of our winter colours and we will not be re-stocking in this colour at the moment. We do have some amazing new gloss and translucent colours available in the Aranha, as well as gorgeous new floc colours - check out the Red and Yellow, they are amazing! x

Quynh

said on Friday, 28 October 2011 1:20:02 AM Australia/Sydney
I love the creative design of Melissa shoes. So lovely and comfortable. Btw, would the size 37 said on the product fit me as I'm not sure if it's Brazilian or EU because I normally wear that kind of size, and I just made an order with that size. Cheers!

Charlotte

said on Tuesday, 25 October 2011 2:24:43 PM Australia/Sydney
Hello will you be restocking the Aranha Floc in burgandy again? I missed out on a 38..

Melissa

said on Tuesday, 25 October 2011 9:37:07 AM Australia/Sydney
Hi Jenny. Our online store unfortuately didn't stock the Loving in Grey. The only stockist in Australia that recieved this colour-way was 'Ok OK' in Melbourne, Victoria. The Cream Gloss is available online in a US 6, and these are a gorgeous alternative to the grey and go with absolutely everything x

Melissa

said on Tuesday, 25 October 2011 9:28:04 AM Australia/Sydney
Hi Lillee, the Red Gloss VW Lady Dragon is an older colour and no longer available from our website. However, the good news is that we will be getting new colours of the Lady Dragon in Feb 2012. Colours have not been confirmed yet but we know they will be super hot x

Jenny

said on Monday, 24 October 2011 8:15:05 PM Australia/Sydney
Hi Melissa Are there any loving shoe in grey gloss size US6?

Lillee

said on Friday, 21 October 2011 5:48:05 PM Australia/Sydney
Oh no! Will the red gloss lady dragonheart with gold/bronze hearts be available anymore?? D: xx

Melissa

said on Thursday, 20 October 2011 11:55:11 AM Australia/Sydney
Hi Josie, Thank you for the great feedback - we are so glad you decided to get the Purple Skyscrapers! Now all you have to do is get the Red ones when they are re-released. You can never have too many of this absolutely classic style. Enjoy x

Josie

said on Wednesday, 19 October 2011 8:13:13 PM Australia/Sydney
Hi Melissa! I recieved my purple VW Anglomania + Melissa Skyscrapers in the mail today and they are most fabulous shoes I have ever seen!! I almost didn't buy them but I am sooo glad I did, I am also very impressed with how quickly they came! So thankyou, thankyou, thankyou!!!

Melissa

said on Tuesday, 18 October 2011 11:35:16 AM Australia/Sydney
Hi Christine, Gorgeous new Melissa heels will be available to purchase online by the end of this week! We are all very excited. Then continue to watch out for new styles until the end of November. x

Christine

said on Sunday, 16 October 2011 11:04:28 PM Australia/Sydney
Hi Melissa, when do the new products (shoes) come out? :D xx

Melissa

said on Friday, 14 October 2011 9:19:49 AM Australia/Sydney
Hi Anne, the VW Lady Dragon Cherry is from a few seasons back, and therefore I regret to tell you that it is no longer availale. However there is a new version of the Lady Dragon that has just been put up on the website and will be available to purchase on October 24th. The smallest size all our shoes come in is size 35/36, but they sell out very fast - the best thing to do is save the date and get in there first. X

Anne

said on Wednesday, 12 October 2011 1:44:17 PM Australia/Sydney
hi there, i am desperately after a pair of the lady dragon cherry shoes, in any colour, in a size 36 - is this still possible?! please say yes! also, whenever i find a pair of shoes i like they are never available in my size - will you be getting more stock in smaller sizes?

Melissa

said on Wednesday, 12 October 2011 10:48:31 AM Australia/Sydney
Hi Claudia, all Melissa styles go up to a size 41/42, except for the Aranha and VW Ankle boot which are both available in a size 42. However these sizes can sell out fast, so try and get your hands on them as quick as you can. X

Melissa

said on Tuesday, 11 October 2011 9:09:16 AM Australia/Sydney
Hi Josie, we shall be getting more VW Skyscrapers in Red available in February. However the Red next season will be a slighty lighter shade. The Purple are gorgeous, so we say snap those up too, before it's too late! x

Josie

said on Tuesday, 11 October 2011 3:56:12 AM Australia/Sydney
Hi I was wondering if your going to get more of the VW Skyscraper in Red Floc? Because I'm thinking of buying the purple ones, but if you are going to get more in red I'd prefer those. Thanks!

Melissa

said on Monday, 10 October 2011 9:47:15 AM Australia/Sydney
Hi Brooke, very exciting news - we shall be getting more VW Skyscrapers. New season colours will be available online in February 2012. Stay tuned X

Brooke

said on Sunday, 9 October 2011 7:41:55 PM Australia/Sydney
Hi there, I was wondering if you will be getting in anymore of the VW Skyscrapers? in particular 35/36. Thankyou so much!

Claudia

said on Friday, 7 October 2011 9:49:45 PM Australia/Sydney
Hi, I got the european size 42 and I know that you got only some shoes in this size, but I don´t know how I can found out, which are available in this size to search for them. Can you help me? It would be great, if you produce some more in my size ;)

Melissa

said on Monday, 26 September 2011 2:12:26 PM Australia/Sydney
Hi Lydia, there are no animal products used in the manufacturing of Melissa shoes. X

Lydia

said on Tuesday, 20 September 2011 1:11:09 PM Australia/Sydney
Hello! I would like to know if your shoes are vegan? It's great to see such a stylish non leather alternative but I am just wondering about glues etc? Thanks!

Melissa

said on Tuesday, 6 September 2011 11:57:39 AM Australia/Sydney
Hi Evelyn we are not stocking Temptation Degrade. X

Evelyn

said on Sunday, 4 September 2011 1:03:44 PM Australia/Sydney
Hi melissa! Are you going to restock the Temptation Degrade??

Melissa

said on Wednesday, 31 August 2011 5:12:34 PM Australia/Sydney
Hi Fiona, thanks for the great feedback, enjoy your shoes! X

Fiona

said on Wednesday, 31 August 2011 3:14:49 PM Australia/Sydney
Hi Melissa. Just received "sugar" in pink and lime green in the post! They are perfect! Thanks for the quick delivery! Only wishing you still had my size (40/41) in black...

Melissa

said on Tuesday, 30 August 2011 9:49:59 AM Australia/Sydney
Hi Arabella we're getting more J Maskrey Ultragirl in clear, red and smoke in October. X

Arabella

said on Monday, 29 August 2011 8:57:02 AM Australia/Sydney
Hello! I was just wondering if you will be getting more sizes in the J Maskrey Ultragirl in the red or pink? Thanks!

Melissa

said on Friday, 26 August 2011 10:29:40 AM Australia/Sydney
Hi Jessica, thanks for the great feedback:)

Jessica

said on Thursday, 25 August 2011 12:55:22 PM Australia/Sydney
love, love, love the Pop store! You should defiantly stay there permanently! So good to see and try on the shoes in person rather than only online! I got purple WV skyscrapers for my 21st! yay! xx

Melissa

said on Wednesday, 24 August 2011 12:21:15 PM Australia/Sydney
Hi Anna, I'm sorry but we are not getting anymore Marine. X

Anna

said on Tuesday, 23 August 2011 9:32:26 PM Australia/Sydney
Hi, I was wondering whether you will be getting the Marine (I or II) ballet flat back (in black)? I cant find them anywhere!

Melissa

said on Monday, 22 August 2011 5:49:39 PM Australia/Sydney
Hi Kathleen, thanks for the feedback and for popping into our Melissa Pop store. Yes, it can get really busy at times ... we do have 2 people on in the afternoon. X

Kathleen

said on Monday, 22 August 2011 3:18:59 PM Australia/Sydney
went to the melissa pop store when i was in melb the other day....ahhh so amazing! bought some ultragirl degrades, and they are fantastic! However there was only one lady working and she was getting super run down i think and it made it difficult for her to provide her full attention to any one customer.

rebeka

said on Saturday, 20 August 2011 2:52:34 AM Australia/Sydney
Tudo sobre as Coleções de Melissa no brasil ! http://melisseirasdegyn.wordpress.com/ acessem comente!

rebeka

said on Saturday, 20 August 2011 2:52:33 AM Australia/Sydney
Tudo sobre as Coleções de Melissa no brasil ! http://melisseirasdegyn.wordpress.com/ acessem comente!

Melissa

said on Wednesday, 17 August 2011 12:28:14 PM Australia/Sydney
Hi Wendy, 35/36 fits 5-5.5 AUS/US and 3-3.5 UK. I wouldn't recommend a bigger size. X

Wendy

said on Wednesday, 17 August 2011 12:57:27 AM Australia/Sydney
Hi, I'm wearing a US size 5/ EU 36/ UK 3. But For Melissa size 5 = EU 35/36 or UK 2/3. Will it be too small for me? Should i get a bigger size?

Melissa

said on Thursday, 11 August 2011 6:34:29 PM Australia/Sydney
Hi Vanessa, unlike leather PVC doesn't stretch so unfortunately there isn’t a way that Melissa shoes can be stretched. X

Vanessa

said on Wednesday, 10 August 2011 6:13:17 PM Australia/Sydney
Hi M, do you know of how I can stretch the toe of my black floc ashanti studs? x

Melissa

said on Thursday, 4 August 2011 5:27:18 PM Australia/Sydney
Hi Andrea, yes it does, but only very small quantities ... pls get back in touch with us at the beginning of October and we can advise how far away from landing it is, so you don't miss out. X

Melissa

said on Thursday, 4 August 2011 5:22:55 PM Australia/Sydney
Very welcome Gina. X

Melissa

said on Thursday, 4 August 2011 5:22:29 PM Australia/Sydney
Hi Valerie, yes we will be stocking the Polibolha style, it is coming in October. The Ultragirl Floc we won't have until Feb next year. Regarding the Having, sorry ... no boots for us here. X

Andrea

said on Thursday, 4 August 2011 1:50:45 PM Australia/Sydney
Hi Melissa! Which 2 colors of the Amazonas Print style are you getting? Does it include the one in the "Time Code" video? Thanks!

Gina

said on Wednesday, 3 August 2011 1:58:54 PM Australia/Sydney
Thank you Melissa xxx

Valerie

said on Wednesday, 3 August 2011 12:44:39 AM Australia/Sydney
Hi Melissa, I was wondering whether you'll be stocking Polibolha shoes and the Ultragirl Flocada as well as the lovely Having boots (with the faux-fur)... I know that Spring is upon you so you might not sell boots but it's going to be fall and winter soon enough for me. ;) Valérie

Melissa

said on Tuesday, 2 August 2011 5:50:36 PM Australia/Sydney
Gina, phone the office, we might be able to fix them for you. X

Melissa

said on Tuesday, 2 August 2011 5:49:48 PM Australia/Sydney
Thanks Paulina. Lovely to hear! I'm assuming you've checked out our MELISSA POP store in Melbourne Central. X

Melissa

said on Tuesday, 2 August 2011 5:48:44 PM Australia/Sydney
Hi Wendy, these are actually Melissa's sister label MEL. This label will not be available on this site. Give our office a call and we can tell you where your closest stockist will be. X

Melissa

said on Tuesday, 2 August 2011 5:47:56 PM Australia/Sydney
Hi Andrea, yes we are getting the Amazonas Print style, only in 2 colours. It will be available from October. X

Gina

said on Tuesday, 2 August 2011 4:23:15 PM Australia/Sydney
Hi Mellisa, I bought your Cherry detailed pink high heel late last year, howeve one of Cherries came off and I even lost the cherry :( very sad... do you know if there is anywhere I can get this fixed please??

Paulina

said on Sunday, 31 July 2011 6:09:16 PM Australia/Sydney
So, so happy that you are in Melbourne. Love Melissa shoes. They are colorful, fun and soooooo comfortable. Yay!

Wendy

said on Sunday, 31 July 2011 3:32:34 PM Australia/Sydney
I noticed Melissa Fresh flats in a column in the newspaper today. When might we expect to see them on your site.

Andrea

said on Thursday, 28 July 2011 10:37:16 PM Australia/Sydney
Hi Melissa! Are you going to have Amazonas III (Time Code) in this stock? Thanks!

Melissa

said on Thursday, 28 July 2011 9:46:38 PM Australia/Sydney
Hi Ailaun, unfortunately No we won't be getting any of the Wanting + Snoopy :(

ailaun

said on Thursday, 28 July 2011 2:03:27 PM Australia/Sydney
I was wondering if you'll be stocking Melissa Wanting + Snoopy? They are so cute!

Melissa

said on Tuesday, 26 July 2011 5:51:39 PM Australia/Sydney
Hi Liz, thanks for letting everyone know about Melissa's Pop Up Store! The Power of Love collection will be available in November as part of our Summer range. X

Liz

said on Tuesday, 26 July 2011 10:47:04 AM Australia/Sydney
Sorry, the pop-up shop is on the ground floor, the installation as part of the festival is on 2nd level of Melbourne Central.

Liz

said on Tuesday, 26 July 2011 10:45:47 AM Australia/Sydney
I just found out about the Melissa pop-up shop at Melbourne Central as part of the State of Design Festival - open from 22nd-31st July, Ground Floor (free entry), featuring Gaetano Pesce customised boots! http://melbournecentral.com.au/content.aspx?urlkey=StateOfDesignFestival

Liz

said on Monday, 25 July 2011 9:38:50 PM Australia/Sydney
Hi Melissa, I can't wait to see the new stock! Does it include styles from the Power of Love collection?

Melissa

said on Monday, 25 July 2011 5:43:25 PM Australia/Sydney
Hi Andrea, we're trying to get the new styles up on the website by the end of the week so stay tuned:) X

Andrea

said on Monday, 25 July 2011 4:26:15 PM Australia/Sydney
Hi,Melissa! I'm so excited about coming new styles! Really can't wait. Could you give a preview of the new collection, please? Thanks!

Melissa

said on Monday, 25 July 2011 3:22:36 PM Australia/Sydney
Hi Gabby, the styles you've mentioned are from previous seasons so there is only limited sizes available. We have received new season stock, they'll be available on-line next week! X

Gabrielle

said on Sunday, 24 July 2011 7:39:54 PM Australia/Sydney
Hi! there are so many of your shoes that I love and would really like to order, but they're all sold out in the colour and size i want, are you able to tell me when new stock will be available online? I'm after the Ultragirl Floc (blue), Ultra girl + Bambi (grey) and the VW Ultragirl Bow (metallic)(gold pearl) all in size 38 thanks, Gabby.

Liz

said on Saturday, 23 July 2011 11:11:58 PM Australia/Sydney
Hi Megan, the Lookbook is actually now called the Footbook on the MelissaChannel on YouTube - you can view the 2012 Power of Love collection here: http://www.youtube.com/user/melissachannel#p/u/9/GywG-ZMhBv4

Megan

said on Saturday, 23 July 2011 7:35:04 PM Australia/Sydney
Hi, just watching the video on Melissa Channel, in the 2011 Collection @ 3:28 it shows a pair of heels in tortoise shell with a buckle. I can't see these on your site. When/where can I get them? x

Megan

said on Saturday, 23 July 2011 7:35:01 PM Australia/Sydney
Hi, just watching the video on Melissa Channel, in the 2011 Collection @ 3:28 it shows a pair of heels in tortoise shell with a buckle. I can't see these on your site. When/where can I get them? x

Monica

said on Saturday, 23 July 2011 1:34:32 PM Australia/Sydney
hey Liz, how did you find the lookbook and the pics of the new range?

Liz

said on Thursday, 21 July 2011 4:53:41 PM Australia/Sydney
I also really like how the Lookbook shows the different ways that the Gaetano Pesce Flip Flops can be customised - they should've done that with the boot too.

Liz

said on Thursday, 21 July 2011 4:49:00 PM Australia/Sydney
I LOVE LOVE LOVE the new VW Lady Dragon Wings, Eagle, Electric and the Jason Wu Lady Dragons too! Eeekkk! I can't wait to be able to wear heels again! Sad that I won't be buying any Mini Melissas though - they're sooo cute! :( Fingers crossed for next time ;)

Melissa

said on Thursday, 21 July 2011 4:18:03 PM Australia/Sydney
Hi Andrea, those styles are from the 2012 collection which we haven't finalised yet so at this stage I can't confirm whether they'll be available online. We have new colours of VW Lady Dragon Heart available early August. X

Andrea

said on Thursday, 21 July 2011 8:00:40 AM Australia/Sydney
Hi! Just saw the video of new collection. Loving it!!! When will you get them online? Are you going to have new color of VW Skyscrapers and the one with a chain, also new color of VW Hearts? Thanks!!

Melissa

said on Wednesday, 20 July 2011 1:11:57 PM Australia/Sydney
Hi Sophia, unfortunately we don't have your size left in the colours you've requested. We are receiving the latest colours in August including the pearl white with red heart. Look out for those in the first week of August! X

Sophia

said on Tuesday, 19 July 2011 11:28:07 PM Australia/Sydney
Hi there... any chance that there's a size 38 of the VW Lady Dragons floating around in the lilac/black heart or fuschia/red heart? Also are you getting the latest versions/colour esp. the ones in pearl/metallic red heart? Thanks :)

Claire

said on Friday, 15 July 2011 9:47:57 PM Australia/Sydney
No worries, thanks for that! Yep in Melbourne, actually tried them on at Obus the other day ;) great in the toe but found the heel slightly unbalanced? Still love though so will probably find a way around it haha! xx

melissa

said on Friday, 15 July 2011 12:55:20 PM Australia/Sydney
Hi Maria, campana heels were from a few seasons ago so unfortunately we don't have any stock left. We will not have VW Croco available on the website however OBUS in Victoria will stock this style in yellow and blue this August. X

maria

said on Friday, 15 July 2011 4:39:00 AM Australia/Sydney
Hi Melissa. im looking forward to get my yellow campana heels in a size 39, which other colours are they going to come as well?? and i was also wondering if you are going to have more of the blue melissa croco mary jane. i saw them in the spring-summer catalog and im in love of them. thanks. xx

maria

said on Friday, 15 July 2011 4:38:57 AM Australia/Sydney
Hi Melissa. im looking forward to get my yellow campana heels in a size 39, which other colours are they going to come as well?? and i was also wondering if you are going to have more of the blue melissa croco mary jane. i saw them in the spring-summer catalog and im in love of them. thanks. xx

melissa

said on Friday, 1 July 2011 10:43:08 AM Australia/Sydney
Hi Nam, sorry but we don't have any Loop left in your size. Regarding your order our packages are delivered through Australia Post, if there is no one to sign for the package it will be left at your nearest Australia Post outlet for you to collect. X

melissa

said on Friday, 1 July 2011 10:36:47 AM Australia/Sydney
Hi Lin, I've tracked your order and it's at your local post office for your collection. I'll call you with more details. Thanks!

nam

said on Friday, 1 July 2011 1:19:48 AM Australia/Sydney
Hi melissa if you come to delivery for order no.100004315 please give me a call on my mobile because the bell doesn't work.

nam

said on Friday, 1 July 2011 12:43:05 AM Australia/Sydney
Hi melissa, I want to know do you have size 35/36 with Loop style because I like this style very much and really want it. Thank so much.

Lin

said on Thursday, 30 June 2011 11:25:29 PM Australia/Sydney
Hi, Im Lin Yao, my Shipment #100003540 for Order #100004213, I already wait more than 7 working days, can u check for me please as soon as possible. thanks Regards, Lin Yao

melissa

said on Thursday, 30 June 2011 10:27:43 AM Australia/Sydney
Hi Andrea, unfortunately we are not getting anymore stock of Skyscraper. They've been very popular! X

Andrea

said on Wednesday, 29 June 2011 7:50:23 PM Australia/Sydney
Hi Melissa! Will you get more VW Skyscraper (colour Black, Beige or Gold/Brown) in size 37? Thanks!

melissa

said on Tuesday, 21 June 2011 5:50:18 PM Australia/Sydney
Hi Leigh, at this stage there are no plans for replacement heels/soles but we'll pass on that suggestion. Thanks. X

melissa

said on Tuesday, 21 June 2011 5:45:32 PM Australia/Sydney
Hi Carla, Thinking is not in Vivienne's range. Enjoy your shoes! X

Leigh

said on Thursday, 16 June 2011 9:04:48 PM Australia/Sydney
Hi - I was wondering about replacement heel/soles as most shoes are colourful and most shoe repairers only stock black or beige. Will replacement heels (most often the base of stilettos) be supplied in the future? I find the shoes can last years and years but not this bit :(

carla

said on Tuesday, 14 June 2011 9:26:44 PM Australia/Sydney
Just got my "thinking" 's in the mail today. I am in love and too scared to wear them (don't worry, I will) Just wondering, they look an awful lot like VW skyscraper, but it doesnt say that thinking are VW... does this mean they are not Vivienne's?

melissa

said on Tuesday, 14 June 2011 5:02:50 PM Australia/Sydney
Hi Rowena, we haven't observed this and have never had this feedback ... we have always found that Melissa moulds to the foot more than stretching. Does this happen to you with the heels or flats? All I can suggest is that you use an inner-sole or heel grip to help.

Rowena

said on Thursday, 9 June 2011 10:00:06 PM Australia/Sydney
Hi, just a general question...I've tried on some 36s and find them too snug...So I buy 37s but find that as the shoes get older, they become more flexible and the fit becomes loose. Have you observed this as well? Thanks :-)

Rowena

said on Thursday, 9 June 2011 10:00:04 PM Australia/Sydney
Hi, just a general question...I've tried on some 36s and find them too snug...So I buy 37s but find that as the shoes get older, they become more flexible and the fit becomes loose. Have you observed this as well? Thanks :-)

Rowena

said on Thursday, 9 June 2011 10:00:02 PM Australia/Sydney
Hi, just a general question...I've tried on some 36s and find them too snug...So I buy 37s but find that as the shoes get older, they become more flexible and the fit becomes loose. Have you observed this as well? Thanks :-)

melissa

said on Thursday, 9 June 2011 5:45:52 PM Australia/Sydney
Claire, i've just realised i haven't responded to you, i'm so sorry ... i've just spoken with the girls and we all agree that they are not as narrow as the Croco and we certainly haven't had any feedback from people saying they're too narrow ... where do you live, are you in Melbourne? X

melissa

said on Thursday, 9 June 2011 5:42:51 PM Australia/Sydney
Hi Kath, the VW Ultragirl metallic bow is finished, so we just have what stock is left on the site. The new versions are coming though ....

melissa

said on Thursday, 9 June 2011 5:41:57 PM Australia/Sydney
Hi Valerie, I just asked one of the girls who is the same as you and she has gone the bigger size - so I suggest the 39 for you on this style. X

Rosmegawati

said on Thursday, 9 June 2011 1:09:30 AM Australia/Sydney
Love the Melissas I have. My orange Melissa Violatta are great for anything. I've been wearing them almost everyday. Melissa Gaetano Pesce are simply fabulous! I have yet to customise them. Can't wait to get a few more pairs of Melissas! xoxo

Wai yin

said on Wednesday, 8 June 2011 10:10:05 PM Australia/Sydney
Sorry size is 35-36

Wai yin

said on Wednesday, 8 June 2011 10:09:15 PM Australia/Sydney
Hi Melissa, I saw my sister got VW ultra girl bow metallic black with a gold bow I check ur online store, but nothing in store, when will u have stock Ava. Thank you very much. Kath

Valerie

said on Wednesday, 8 June 2011 8:49:42 PM Australia/Sydney
Hi Melissa, Do you know how the new Jean Paul Gaultier Mesh Pump fit? I'm really in-between sizes, usually 38 for Melissa flatties, 38 or 39 for heels or closed toes, and sometimes 40 for some boots. Thanks in advance

melissa

said on Wednesday, 8 June 2011 4:57:17 PM Australia/Sydney
Hi Arabella, thanks for the feedback, great to hear! No we won't have any Temptation Degrade on-line but you can get through stockists. Conact us at the offie and we'll let you know your closest stockist. X

Arabella

said on Tuesday, 7 June 2011 7:01:20 PM Australia/Sydney
Hi! Just received my fantastic VW skyscraper today! So amazing! Was also wondering if the high heel floc Mary janes in the 2 tone will be available online?

melissa

said on Tuesday, 7 June 2011 11:23:38 AM Australia/Sydney
Hi Christine, email or phone the office directly and we'll organise to fix for you. X

Christine

said on Sunday, 5 June 2011 11:41:43 PM Australia/Sydney
Hi Melissa, My sister has one of those beautiful VW bow tie flats but some-one ripped the bow tie off~ do you by any chance do repairs/ replace bow ties? (: xx

Marta

said on Saturday, 4 June 2011 2:19:54 PM Australia/Sydney
Oh no!! I just read that there's no more VW Lady D Cherries :( I'm devastated:(((

melissa

said on Thursday, 2 June 2011 5:36:04 PM Australia/Sydney
Hi Sharon, sorry no more VW Lady D Cherries, but we're getting some really cool new versions in soon. X

melissa

said on Thursday, 2 June 2011 5:35:21 PM Australia/Sydney
Hi Samantha, just emailed you re the Loop. Get back to me with your thoughts. X

Samantha

said on Tuesday, 31 May 2011 8:31:34 PM Australia/Sydney
Hey Melissa! That is fantastic news! I am so interested! I am ready to buy - just shoot me an email with what I need to do. Thank you sooooo much! xoxo

Sharon

said on Monday, 30 May 2011 9:29:28 PM Australia/Sydney
Hi Melissa, will you be getting more of VW Lady Dragon Cherry? I am looking for the Pearl Pearlescent in 37. Thank you!

melissa

said on Monday, 30 May 2011 5:42:23 PM Australia/Sydney
Hey Arabella, the VW Skyscraper is just in floc for now ... let's wait and see re a gloss finish. Re the Talking style we don't have it on-line currently, but if you contact us we can advise re stockists. Just seen the new Talking version for next season ... really great!

melissa

said on Monday, 30 May 2011 5:39:10 PM Australia/Sydney
Hi Joanna, it depends on which style. The next size up from 40 for all styles (except ARANHA or VW ANKLE BOOT) is 41/42. The Aranha and Ankle Boot have a size 40/41 and then 42 (two largest sizes are different).

melissa

said on Monday, 30 May 2011 5:37:05 PM Australia/Sydney
Hey Samantha, sorry about the delay, been trying to get my hands on a pair of LOOP for you. I have found one pair of black gloss in a size 40, are you interested? X

Arabella

said on Saturday, 28 May 2011 9:47:53 AM Australia/Sydney
And also, when can we expect the nude pointy high heel in the gloss with the two-toned bow... it is featured in the video! So gorgeous!

Arabella

said on Saturday, 28 May 2011 9:19:44 AM Australia/Sydney
Hi, I was just wondering if the VW Skyscraper is coming in just the plain plastic finish rather than the floc? Thanks!!

Joanna

said on Saturday, 28 May 2011 8:40:33 AM Australia/Sydney
hi melissa, is the next size up from 40, 40/41 or 42? xx

andrea

said on Friday, 27 May 2011 1:51:10 PM Australia/Sydney
hi melissa, i love your shoes and have several pairs. i believe one pair i have were made from recycled vegie oil (or something along those lines). i am interested in buying ethical fashion- can you please tell me what your shoes are typically made of and if any are specifically made of ethical/recycled materials? thank-you! x

melissa

said on Wednesday, 25 May 2011 5:45:59 PM Australia/Sydney
Hi Valerie, glad to hear you like the style but very disappointed to hear you feel the colour is not accurate. I've checked the image on the site with the shoes and feel it is accurate and certainly the colour of the shoe is the colour referred to as burgundy. As you can imagine colour descriptions along with how your monitor views a colour is very subjective. I hope you learn to love them! Thanks for your feedback. X

Valerie

said on Tuesday, 24 May 2011 11:24:12 PM Australia/Sydney
Hi Melissa, Thanks for this fast delivery to France. I am very happy with my shoes, but a bit disappointed by the color of my pair of Making. They are not really burgundy or reddish to me (I know pictures could be deceiving). The color is more of a dark purple with shade of brown. I know I could send them back... but from Europe, and I do like the model. I will keep them, and try to find shoes that are indeed burgundy.

Samantha

said on Thursday, 19 May 2011 7:24:48 PM Australia/Sydney
Hey Melissa! That's amazing! I can't wait to hear from you if you find any. :)

melissa

said on Thursday, 19 May 2011 2:11:22 AM Australia/Sydney
Hey Samantha, no more Loops I'm afraid. I'm just going to check with the girls in the office and see if we can organise a size 40 for you. I think we may have a spare pair from our PR pairs that we could organise. I'll be in touch. X

melissa

said on Thursday, 19 May 2011 2:07:43 AM Australia/Sydney
Hey Claire, I'm currentlly in Brasil viewing the new SS Collection and left just as the VW Skyscraper arrived, so have no knowledge myself. I've just asked one of the girls to let me know and I'll advise once I hear from her. X

melissa

said on Thursday, 19 May 2011 2:03:59 AM Australia/Sydney
Hi Tini, Liz is correct it is called TALKING. This style is only availble through our stockists. Pls contact the office and the girls will be able to tell you your closest stockist who has this style. A new version of this style is coming in the new collection - which I have just viewed in Brasil. I agree it is a gorgeous style! X

melissa

said on Thursday, 19 May 2011 2:01:30 AM Australia/Sydney
Hey Phoebe, I've been asking Brasil to re-do this style but to no avail. I have just seen the new SS Collection and there is an adaption of the VW Wing in this collection. It will be available around October. X

melissa

said on Thursday, 19 May 2011 1:59:48 AM Australia/Sydney
Hi Trina, no more VW Ankle Boot in black glitter I'm afraid, what we have is it! Plenty of other colours to choose from. X

melissa

said on Thursday, 19 May 2011 1:56:22 AM Australia/Sydney
Hey Harriet, the style Believing seems to be true to size, so you should be fine in your normal size with this style. X

melissa

said on Thursday, 19 May 2011 1:54:47 AM Australia/Sydney
Hey Felicity, at first I thought you were referring to the Navy, but NO you mean the baby blue. Sorry we don't have available on-line. If you contact the offce directly the girls will be able to tell you which stockist ordered this colour. X

melissa

said on Thursday, 19 May 2011 1:47:09 AM Australia/Sydney
Hey Anna, you must have read Brasil's mind, I've just seen the new SS Collection here in Brasil, and we have some great summer versions of the Ultrawedge coming. Be patient though, we won't have until October, but they are so worth the wait! X

Samantha

said on Wednesday, 18 May 2011 7:21:48 PM Australia/Sydney
Hi Melissa! Just wondering if you're going to be getting a shipment of the new Loops. I ordered a 39 in the old model and it was amazing but too tight in the toes, and there were no 40s left after my return was processed! If they are coming I will hold out because it's such a cute style! Thanks a million!

Claire

said on Tuesday, 17 May 2011 6:05:57 PM Australia/Sydney
Hi melissa, Can I get some advice on the toe width of new VW Skyscrapers? Most melissas & VW mary janes fit like a dream, but Lady Dragon & Croco mary janes kill my little toe after an hour! Is the Skyscraper toe shape comparable to any previous style? Thanks! x

melissa

said on Tuesday, 17 May 2011 4:49:03 AM Australia/Sydney
Hi Soraya, can you please contact the office and we will assist. Pls also note that Brasil have changed the straps of the Lady Dragon style due to this problem. X

Liz

said on Monday, 16 May 2011 10:44:59 AM Australia/Sydney
Tini - "saltos" means heels in Portuguese. The style you're interested in (4:30) is called Talking - I agree, it's a very nice style!

Tini

said on Saturday, 14 May 2011 5:30:48 PM Australia/Sydney
Hi Melissa, I just discovered the existence your shoes today - truly amazing! You are so innovative & creative! I am crazy about a particular heel but it's not on the shoe list - it's the first heel shown on the video gallery - 'Saltos' (at 2:51). I super want them! - I want to get a pair in size 37. Are there any left?? What's the design name of these heels called?? XO~ Tini

phoebe

said on Saturday, 14 May 2011 12:50:54 AM Australia/Sydney
Hey Melissa! Do you know when VW Wings might be coming back - or where I may still be able to scavenge them? I am desperate! Thankyou :)

Tina

said on Friday, 13 May 2011 12:23:33 PM Australia/Sydney
Hi Melissa, Will you be getting more of VW Ankle Boot Button? I'm looking for the black glitter button in 37.

Harriet

said on Friday, 13 May 2011 8:45:58 AM Australia/Sydney
Hi Melissa, is the gorgeous new 'Believing' shoe a small style, should I order up a size as with the Karli Pom Pom? Cheers, :)

Felicity

said on Wednesday, 11 May 2011 2:31:16 PM Australia/Sydney
Howdy! Will you be getting the VW Ankle Boot Button in blue gloss as in the foot video? Fingers crossed! Although the yellow gloss has me very tempted..

Anna

said on Wednesday, 11 May 2011 12:26:57 PM Australia/Sydney
Are there any more Ultrawedges in the pipeline?

Melissa

said on Tuesday, 10 May 2011 3:17:42 PM Australia/Sydney
totally support re-releasing the VW melissa wing sandals!

melissa

said on Monday, 9 May 2011 2:58:50 PM Australia/Sydney
Hi SI SI, NO, no more VW Wings coming in. Brasil haven't repeated them. I'm trying to get them to. X

SI SI

said on Friday, 6 May 2011 4:18:50 PM Australia/Sydney
Hi Melissa, is there any more vw wing shoes coming in ? thx alot

Katrina

said on Friday, 6 May 2011 2:20:59 PM Australia/Sydney
Hurrah! Was hoping it was just something like that. Have ordered! :)

melissa

said on Friday, 6 May 2011 12:33:47 PM Australia/Sydney
Hi Katrina, sorry they are now available, they weren't activated properly yesterday when we sent live. Sorry, you can now order. X

Katrina

said on Friday, 6 May 2011 8:56:07 AM Australia/Sydney
No Ultragirl Degrade blue in size 38 or 39? :( Did they sell out that quickly?

Lorraine

said on Thursday, 5 May 2011 9:02:08 PM Australia/Sydney
Hello! is the 'thinking' flat in lilac flock more of a baby pink (like in the foot video) or more 'lilac'. Thanks!

melissa

said on Thursday, 5 May 2011 1:28:34 PM Australia/Sydney
Ahhh Carla, our wish is to make you all feel like Dorothy, great to hear we succeeded for you. EnjoyI X

melissa

said on Thursday, 5 May 2011 1:26:54 PM Australia/Sydney
Hi Kasey, THINKING has just been sent live today. You can now order. X

melissa

said on Thursday, 5 May 2011 1:18:44 PM Australia/Sydney
Hi Andrea, you are right just checked to see if we had a blue 38 in the candy bow for you and we don't ... Brasil haven't repeated this style so no chance right now of us finding a pair. Regarding Temptation Degrade we didn't order for the website but contact the office and we can advise you of your closest stockist who has this style, as many stockists received. X

melissa

said on Thursday, 5 May 2011 1:13:32 PM Australia/Sydney
Hey NAQI and Bella ... we have just added 2 new colours in the VW Lady D Heart + 3 new colours coming in August. Brasil don't repeat old colours, so you've got to get in quick at the time they are launched! Thanks for your feedback Bella, glad you love 'em! X

Carla

said on Wednesday, 4 May 2011 4:45:55 PM Australia/Sydney
I just received Juggler in the red floc that I purchased on Saturday night and they are the most BEAUTIFUL pair of shoes. I feel like Dorothy everytime I pop them on :D Thanks so much for making the delivery so efficient. Carla xx

Kasey

said on Wednesday, 4 May 2011 10:48:02 AM Australia/Sydney
Hi Melissa, Just wondering if you'll be receiving refills of the new Winter styles that have Sold out, especially the "Thinking Flattie" xx

Bella

said on Tuesday, 3 May 2011 8:44:33 PM Australia/Sydney
Hi Melissa, just wanted to say thanks for my shoes which arrived so quickly today. Love them! @NAQI - I think we need to petition Brazil, I'm desperate for vw dragon heart too! Please Please make more!!!!!!!

Andrea

said on Monday, 2 May 2011 7:56:09 PM Australia/Sydney
Hi, Melissa! Are you going to have more stock of black or blue VW Ultragirl Candy in size 38? Also, is Temptation Degrade in your upcoming styles? Thanks!!

NAQI

said on Monday, 2 May 2011 7:30:02 PM Australia/Sydney
Hi Melissa! I love you shoes!!! Most of the colors that I love for vw dragon heart haven been sold out..would you be getting more?

melissa

said on Monday, 2 May 2011 5:10:00 PM Australia/Sydney
Julianne, they have only just been sent live this afternoon, they were up as 'coming soon' while we were waiting for the stock to arrive in our warehouse. So your colour and size is available. X

melissa

said on Monday, 2 May 2011 5:08:43 PM Australia/Sydney
Thanks Adriana, so glad you love them as much as us!

Julianne

said on Monday, 2 May 2011 3:18:29 PM Australia/Sydney
Nevermind. It seems to be sold out in the color I wanted. That was quick.

Julianne

said on Sunday, 1 May 2011 11:23:37 AM Australia/Sydney
Hi Melissa, I'm definitely going to get the VW Skyscraper's as soon as they come out. Do you know roughly when that will be?

Adriana

said on Wednesday, 27 April 2011 10:24:51 PM Australia/Sydney
bought my very first pair of melissa shoes and totally addicted. Can't wait for that stock to come in May <3 thank you for such a wonderful first time experiencd!

melissa

said on Tuesday, 26 April 2011 1:21:01 PM Australia/Sydney
Chloe, please contact the office so we can assist.

Chloe

said on Sunday, 24 April 2011 7:42:13 AM Australia/Sydney
Hi, I bought the vivienne westwood melissa rubber ankle boots with metal logo/buttons and 2 of the buttons fell off. I still have them but can't find anybody who can put them back on. As I spent quite a lot of money (for me!) on them and they fell off after 1 month I am very disappointed. What can I do? Thanks

Lorraine

said on Saturday, 16 April 2011 5:02:35 PM Australia/Sydney
hi jane and melissa. i know it's probably not recommended but i swear by 'domestos' to clean all my melissas! my shoes are quite old and get a little stinky when worn- so all i do is use a toothbrush to spread a little domestos. leave a few minutes and then simply rinse with water under a running tap. after a good dry they are clean :)

melissa

said on Thursday, 14 April 2011 5:32:18 PM Australia/Sydney
Hmmmm Jane, I don't know about bleach, we've never tried it, traditionally we recommend a soft cloth and soapy water but as they are Mary Janes ... yes they are old and may need something stronger ... we use eucalyptus oil too, this hasn't worked? I don't have any suggestions for you i'm afraid. Let me know how you go. X

melissa

said on Thursday, 14 April 2011 5:29:28 PM Australia/Sydney
Hi Alice, yes we are getting more, they have been repeated in a great range of new colours in the button and a new style with a tassle. They'll be here in early May. X

melissa

said on Thursday, 14 April 2011 5:28:43 PM Australia/Sydney
Hi, XIUTONG, you can exchange no problem. See our Return Policy in the HELP section of the footer below. x

Jane

said on Thursday, 14 April 2011 4:30:20 PM Australia/Sydney
What is the best way to CLEAN my Melissas? My favourite old VW pearly white Mary janes are becoming very stained and a little scratched. I have tried dishwashing liquid solution and eucalyptus oil. Would bleach be bad?

Alice

said on Wednesday, 13 April 2011 4:54:42 PM Australia/Sydney
Hi Melissa, I am desperate to buy a pair of the VW beige bow boots, but they are sold out :(. Is there any chance you are getting more for winter? I'm desperate!

XIUTONG

said on Wednesday, 13 April 2011 2:53:48 AM Australia/Sydney
hello, Melissa, I recently bought a pair of J Maskrey Ultragirl(clear translucent), 35/36, I found out that the size is too small. I am asking what I should do if I want to change to size 37, since it is so expensive and I love it so much,and I want to get the correct size.can I do that?

melissa

said on Monday, 11 April 2011 4:15:32 PM Australia/Sydney
Hey Nicole, phone the office and we'll see what we can do to help you out. X

melissa

said on Monday, 11 April 2011 4:14:46 PM Australia/Sydney
Hi Christine, call the office and we'll see what we can do to help. X

melissa

said on Monday, 11 April 2011 4:14:11 PM Australia/Sydney
Hi Anna, call the office and we'll see if we can help out. X

melissa

said on Monday, 11 April 2011 4:13:36 PM Australia/Sydney
Hi Irene and Phoebe ... no, no, no! No more VW Wing for now ... you can email Brasil, we've been asking them to repeat it, but all we get is NO. X

Nicole

said on Friday, 8 April 2011 2:20:29 PM Australia/Sydney
Hi Melissa, I am a HUGE fan of your shoes I now own 7 pairs of your shoes. It's safe to say I live in them, I love that they are vegan friendly. I brought a pair of the VW Ultragirl Bow(metallic) pair in one size too big when they were first sold out. I love them, but sadly the bow has fallen off one of them :( do you have any special glue I can purchse to repair them? or have a repairs centre? <3 Thanks M

Christine

said on Thursday, 7 April 2011 9:26:15 PM Australia/Sydney
Hello (: I got a Lovefoxxx joking but it's starting to rip at the back (just where the bow is)~ wondering if you do repairs (: xx christine

Anna

said on Thursday, 7 April 2011 12:03:29 PM Australia/Sydney
Hi there, one of the gold buttons off my vivienne westwood gumboots has fallen off! Do you sell replacement buttons? thanks!

Irene

said on Tuesday, 5 April 2011 7:07:09 PM Australia/Sydney
Hi, will you re-produce any more Westwood x Melissa Wing products! I am in love with them. I cannot find it in the market, I try ask every country, but nothing just bigger size 40....I really love it. In pity I wear size 38 only....help

Phoebe

said on Monday, 4 April 2011 10:40:16 PM Australia/Sydney
Hey, will you be making any more Wing products! I am in love with them! :) x

melissa

said on Friday, 1 April 2011 11:48:21 AM Australia/Sydney
Hi Julianne, mmmm to me it is definitely black in the picture, which is what it is. I've changed the colour names too, so it is now black gloss. X

Julianne

said on Wednesday, 30 March 2011 7:23:02 PM Australia/Sydney
Hello! I'm looking at the Royale flatties in the black version 2 color. From what I can see it looks like it's navy. Is that just in the picture?

melissa

said on Tuesday, 29 March 2011 11:08:58 AM Australia/Sydney
Hi Kellie, hard to know which style you're referring to ... I'm assuming you mean the VW Mary Jane ... this one is not in the current or the next collection. Keep checking our website as everything that we have in Australia is on-line for you to view. Alternatively send us an email with a pic of the style. X

Kellie

said on Saturday, 26 March 2011 11:02:56 PM Australia/Sydney
I've seen old pics of red gloss lady jane type shoes... will they be making a comeback sometime soon? =)

melissa

said on Thursday, 24 March 2011 5:48:25 PM Australia/Sydney
Hi Jayme, sorry no nobody would have this any more, it is an older colour way. We don't have your size on-line? If not, you'll just have to move on to the new colours! X

melissa

said on Thursday, 24 March 2011 5:45:59 PM Australia/Sydney
Ohhhh Cassandra ... how did you miss it, what to do. Give me a call at the office and tell me what you want. Susannah X

jayme

said on Thursday, 24 March 2011 5:28:24 PM Australia/Sydney
Hi, Do you know any stockists in Sydney that have VW lady dragon in lilac gloss in stock?

Cassandra

said on Thursday, 24 March 2011 3:33:33 PM Australia/Sydney
Hiya! I love melissa and have featured the styles in my magazine heaps! I'm on mat leave and only just found out about the sale. Any chance of any extension?

melissa

said on Tuesday, 22 March 2011 3:56:41 PM Australia/Sydney
Hi Cristina, yes JUGGLER did come in a beige ... all gone now i'm afraid. I think you should be okay in a 37 + these are at a great price. You can always insert an inner sole or heel grip if they are a bit too big. M doesn't stretch either so they are not going to get any bigger. Hope this helps! X

Cristina

said on Tuesday, 22 March 2011 2:51:06 PM Australia/Sydney
Hi Melissa! I like your Juggler red floc, I usually wear a 36 but I didn't find this size in that model, is the 37 very big? I remember the same model in a cream/beige color are you gonna have it again? Maybe I was dreaming!

melissa

said on Tuesday, 22 March 2011 12:22:38 PM Australia/Sydney
Hey Gigi, we've got one pair of 35/36 left in the Brown Tortoise Shell VW Ultragirl Bow - last pair of size 35/36 in all of the Bow styles! I've put on hold for you. Pls let me know asap if you want. X

Gigi

said on Monday, 21 March 2011 8:20:37 PM Australia/Sydney
I was just wondering if you have a size 36 for the VW ultragirl bow either in the tortoise or candy version! thanks very much:)

melissa

said on Monday, 21 March 2011 10:10:00 AM Australia/Sydney
Okay Isabel ... the result of so many people going through the shoes and them getting mixed up. Pls call the office and we will talk you through a swapover. X

melissa

said on Monday, 21 March 2011 10:08:35 AM Australia/Sydney
Ahhhhh Monica, it's so hard to say, I suggest you try the 38 first which is a size 7 and see how it is, because this style is on the larger side and I personally went down a size. Fingers crossed this works! Make sure you are comfortable in the 38's as melissa will not stretch, it moulds to your foot but does not stretch. X

melissa

said on Monday, 21 March 2011 10:04:46 AM Australia/Sydney
Hi Anne, I've just double checked and you're right we don't have any at all left. Give us a call in the office and we can give you a list of stockists who received and maybe (hopefully) you will be able to track one down. X

melissa

said on Monday, 21 March 2011 9:58:26 AM Australia/Sydney
Hi Jayme, I would suggest a 35/36 as the Lady Dragon is a little bit on the bigger side. X

Isabel

said on Monday, 21 March 2011 9:43:28 AM Australia/Sydney
Hi, i bought 5 pairs of shoes over the fashion weekend and found that one of them was the wrong size. I got the blue malika in eur38 but the box says eur37. How do I exchange? Cheers

Monica

said on Sunday, 20 March 2011 11:35:34 PM Australia/Sydney
I have read that the vw lady dragon love heart is a little on the larger side. I am a size 8 but also fit into some 7.5 shoes... which size do you suggest i buy in this style? thankyou :)

Anne

said on Friday, 18 March 2011 8:10:13 AM Australia/Sydney
hi, i really NEEEEEEEED a pair of Lady Dragon Cherry in a size 36 - I don't care what colour! I have looked EVERYWHERE! please help!

jayme

said on Thursday, 17 March 2011 7:53:58 PM Australia/Sydney
Hi, I am looking at buying VW lady dragon but I'm not quite sure whether I should get 35/36 or 37. I'm a size 5.5 Australian.

melissa

said on Tuesday, 15 March 2011 10:20:06 PM Australia/Sydney
Emily, regarding your order, please contact the girls via the CONTACT form in the footer. Pls quote your order number and give a phone number. X

Emily

said on Monday, 14 March 2011 9:55:26 PM Australia/Sydney
Hello, My shoes arrived today but you've sent me the wrong size. I ordered a 39 and these shoes are in a box marked 39 but the shoes themselves are marked EUR 40. Will I be reimbursed for shipping them back to you for the size I ordered? Kind regards, Emily

melissa

said on Monday, 14 March 2011 5:57:29 PM Australia/Sydney
Hi Huong the Corallo and Ultragirl should be okay in the 35/36 ... the Lady Dragon is a little bit bigger in fit, which is why i suggested the 35/36 for that style. To be sure buy a 35/36 in Ultragirl with your Lady Dragons and try them ... then order the Corallo later. X

Huong

said on Monday, 14 March 2011 5:02:30 PM Australia/Sydney
Thanks a lot for your advice. I will order them in gold :-). By the way, I had ordered campana corallo and ultragirl bow candy in EUR 35/36. Do you think they fit a 5.5US or 36 like me well?

melissa

said on Monday, 14 March 2011 2:40:49 PM Australia/Sydney
Hi Huong, I suggest a EUR 35/36 for you in this style. Unfortunately no stockists have the grey any more as it is an older colour. Check out our other colours ... you don't like the new pearl and red versions?? X

Kathleen

said on Sunday, 13 March 2011 10:40:07 AM Australia/Sydney
:) so happy, i just got the VW temptation in grey, and they are incredibly amazing! now i need to pick my next pair x

Huong

said on Friday, 11 March 2011 3:20:39 PM Australia/Sydney
Hi there, I'd love to order VW Lady Dragon Love Heart but I'm a bit confused about sizing. I often wear 5.5 in US or 36 and my foot is a little bit broad. As the style is tight at the top, so please advise if I need to order size 37 or just stay at my regular one 36? And I love the grey gloss one. Please let me know which stores (in VIC) I could find them in stock since the online one ran out of size 36-37? Thanks.

melissa

said on Wednesday, 9 March 2011 11:32:34 AM Australia/Sydney
Hi Kate, yes I'm sorry they are gone ... there are some great other Ultragirl styles available!

Kate

said on Tuesday, 8 March 2011 1:58:51 PM Australia/Sydney
hello! I've been keeping my eye on the VW white gloss ultragirl which were in the sale section as coming soon...they are gone now! have I missed them? thanks, Kate

jane

said on Tuesday, 8 March 2011 1:30:12 PM Australia/Sydney
Hey. Will you be getting the Ultragirl with the Amazonas patterns in Australia?

melissa

said on Monday, 7 March 2011 12:23:29 PM Australia/Sydney
Hi Lorraine, unfortunately NO, not for Australia! X

melissa

said on Monday, 7 March 2011 12:11:39 PM Australia/Sydney
Hi Waiyee, will be shipped today. Pls contact us directly via the contact form for any queries re your order. X

Lorraine

said on Monday, 7 March 2011 2:57:51 AM Australia/Sydney
Will you be getting the Ashia 'Wizard of Oz' range in glitter? I've seen these on US sites...thanks :)

waiyee

said on Sunday, 6 March 2011 10:47:10 PM Australia/Sydney
i had actually placed the order on 3rd but the status is still processing so when will it ship?

Amanda

said on Friday, 25 February 2011 6:30:18 PM Australia/Sydney
thanks melissa! :)

melissa

said on Friday, 25 February 2011 5:43:11 PM Australia/Sydney
Hi Amanda, with the Lady Dragon I would suggest staying with your size 37 - this style for me was on the larger size and I have had the same feedback from other people too. X

Amanda

said on Friday, 25 February 2011 9:35:50 AM Australia/Sydney
hi there :) does the melissa x vivienne westwood lady dragon heart fit true to size? i have narrow feet and am almost always a size 37 but wondering if i should size up to a 38?

Liz

said on Tuesday, 22 February 2011 11:52:47 AM Australia/Sydney
Hi Sheryn, I can only comment for myself, but I'm a size 7 Australian, so 38 European normally. I would say 80% of my Melissas are a size 38, though I've had to go up one size to 39 with some styles, namely those which are "closed"-style shoes. I went up to 39 with my Patchuli. Off the top of my head, I can't remember if the strap is removable, though it would look a little odd with the bit sticking up at the back where the strap threads through...

Sheryn

said on Tuesday, 22 February 2011 10:57:00 AM Australia/Sydney
Is it advisable to go up a size for Melissa shoes? I just bought the Karli Pom Pom in 37 and I am usually a standard size Aus 6. These are way to tiny though. Any help would be great.. Also is the Patchuli strap removable? Cheers!

Tracy

said on Monday, 21 February 2011 10:09:41 PM Australia/Sydney
Just bought the Patchoulis in black...these shoes are seriosuly awesome...i'd have them in every colour if i could afford them

Liz

said on Friday, 18 February 2011 10:46:33 PM Australia/Sydney
Has anyone been brave enough to cut their Gaetano Pesce boots yet? I'm still deciding whether to buy these or not... I'm too afraid of cutting them!

Liz

said on Friday, 18 February 2011 10:43:32 PM Australia/Sydney
I agree with both Tracy and Verity - Patchuli (I have them in red) is gorgeous! I think the VW Wedge is absolutely cute, but took a little getting used to walking in them. VW Temptation takes the hat though - it is hot, Hot, HOT! And super comfy to strut around in.

Verity

said on Friday, 18 February 2011 12:50:03 PM Australia/Sydney
Holy moly! My black Patchulis just arrived and are so gorgoous and comfortable that it's kind of scary! I love them more than my VW Wedges. :-)

Tracy

said on Wednesday, 16 February 2011 6:51:15 PM Australia/Sydney
I am absolutely in love with my Patchouli's...the pictures dont do them justice. They were deliviered within 2 days and included Plastic Magazine! - coulbn't be happier!

melissa

said on Thursday, 10 February 2011 12:10:54 PM Australia/Sydney
I'll let Brasil know Bella. We've got more coming at the end of Feb in new colours (but not in the fuschia i'm afraid). X

melissa

said on Thursday, 10 February 2011 12:09:47 PM Australia/Sydney
Hi Mya, I would go for the size 40. Note the ARARA sandal is quite narrow, so if you have a broad foot this sandal will not be appropriate for you. X

Bella

said on Wednesday, 9 February 2011 12:51:42 PM Australia/Sydney
Please Please can you make more VW Lady Dragon Love Heart in fuschia gloss! I would really really love some

Mya

said on Tuesday, 8 February 2011 7:05:31 AM Australia/Sydney
I am looking at the Arara & Acqua sandals. I wear an 8 1/2 US.

melissa

said on Monday, 7 February 2011 3:49:31 PM Australia/Sydney
Which style Mya are you looking at buying. X

melissa

said on Monday, 7 February 2011 3:48:56 PM Australia/Sydney
Hi Kerry, pls contact the office so we can fix for you. X

melissa

said on Monday, 7 February 2011 3:48:20 PM Australia/Sydney
Hi Sarah, I'm sorry NO we only have size 35/36 and 37's left. There is an issue with the search function for size, in that it is not checking inventory, we have highlighted this with our website team and they are looking into a solution. Our apologies for the confusion, thanks for bringing to our attention. X

Mya

said on Sunday, 6 February 2011 11:13:56 AM Australia/Sydney
I am in the US, is sizing true or do I need to go up a size? I want to be sure before I pay $32. in shipping!

Kerry

said on Sunday, 6 February 2011 12:34:57 AM Australia/Sydney
Hi, one of my beloved Isabella Capeto flower flats has snapped at the heel! Help! They were a perfect fit and I have only had them for 3 1/2 months... Expected better quality than that! Is there any way they can be fixed?

Sarah

said on Saturday, 5 February 2011 6:32:53 PM Australia/Sydney
Hello, do you have the VW Lady Dragon Ball in any colour size 39 - the search function says yes...?? thanks, Sarah

melissa

said on Tuesday, 1 February 2011 4:34:19 PM Australia/Sydney
Sorry Elizabeth, not at this stage!

Elizabeth

said on Friday, 28 January 2011 8:41:16 AM Australia/Sydney
Will there ever be a re-release of VW Winged Sandals in new&old colours, especially pink marble?

melissa

said on Tuesday, 25 January 2011 5:44:22 PM Australia/Sydney
Hi Emina, long gone i'm afraid. We will have a pearl version in Feb but with a bronze heart instead of red. It is just as beautiful. It is on our 'what's new' page http://www.melissaaustralia.com.au/index.php/retail_store/whats-new/vw-lady-dragon-love-heart-copper.html

emina

said on Saturday, 22 January 2011 7:02:09 AM Australia/Sydney
I also have one tiny question :D I'm trying to find a pair ow pearl lady dragon shoes with the red heart, but I don't know are they still selling

melissa

said on Friday, 21 January 2011 4:54:01 PM Australia/Sydney
Hi Paula, sorry none of those left here online and also via stockists - they were launched more than a year ago now. X

Paula

said on Monday, 17 January 2011 11:08:17 PM Australia/Sydney
Hello. I'm looking for Melissa numa & love foxx white rat flats and also black melissa numa flats. Do u know where can I find one? Thank u

melissa

said on Monday, 17 January 2011 4:07:06 PM Australia/Sydney
Hi Asih, no Croco's for us I'm afraid ... maybe we will from the next collection which it is also featured in. X

melissa

said on Monday, 17 January 2011 4:06:24 PM Australia/Sydney
Zini - black only. X

melissa

said on Monday, 17 January 2011 4:06:00 PM Australia/Sydney
Hi Avigail, no sorry we won't be receiving any more black gloss but stockists will be. It will be in end of Jan - contact us closer via email or phone and we can advise stockists who will be carrying in your size. X

Asih

said on Sunday, 16 January 2011 1:56:33 PM Australia/Sydney
hi there :) will you carry the VW Croco series? Looking for color bordeaux size 38

Liz

said on Friday, 14 January 2011 2:27:07 PM Australia/Sydney
VW Wedge and Liberty featured in the Age online: http://www.theage.com.au/photogallery/lifestyle/fashion/plastic-fantastic/20110113-19ovj.html

Zini

said on Thursday, 13 January 2011 9:59:17 AM Australia/Sydney
Good to hear we will have the kalis back :P 1more question, In what colour will they come in? The beige or blue?

Avigail

said on Wednesday, 12 January 2011 8:16:57 PM Australia/Sydney
will you be stocking up on AH Troupe Gloss (black) soon? I love those shoes. I always miss the chance of buying size 35/26. thanks! love you shoes!!!!

melissa

said on Tuesday, 11 January 2011 5:19:32 PM Australia/Sydney
Hi Katrina, no sorry, that's it. X

melissa

said on Tuesday, 11 January 2011 5:16:46 PM Australia/Sydney
Hi Zini, yes we will, it will arrive in Feb. X

Katrina

said on Tuesday, 11 January 2011 12:34:17 PM Australia/Sydney
Hi melissa! Just wondering if you are going to get any more stock of the Isabela Capeto Ipe green sandals in a 38? Looks like I've missed out already :(

Zini

said on Tuesday, 11 January 2011 12:23:03 PM Australia/Sydney
Will you be stocking the new Kali style with the flower in the front?

melissa

said on Monday, 10 January 2011 11:12:44 AM Australia/Sydney
Hi Verity, no it isn't at this stage. Sorry. X

Verity

said on Friday, 7 January 2011 11:56:29 AM Australia/Sydney
Hi, is it possible to pre-order any of the upcoming styles due in late January 2011?

melissa

said on Monday, 20 December 2010 2:50:24 PM Australia/Sydney
Thanks Rita for the feedback, lovely to hear. We do our very very best to make you guys happy! Glad we succeeded. X

melissa

said on Monday, 20 December 2010 2:48:16 PM Australia/Sydney
Hi Alyssa, no more Zaha Hadid I'm afraid. We have sizes 39 and 41/42 - just not in silver and no size 40. You're probably a 40, aren't you??? Also regarding the Costela, it is a translucent green, we didn't order any, but we may end up with some in Feb, just keep checking the site. X

Hélène

said on Saturday, 18 December 2010 4:25:56 AM Australia/Sydney
Beautiful new collection !!!

Rita

said on Friday, 17 December 2010 6:18:04 PM Australia/Sydney
i love you, i love you, i love youuuuu....i just placed an order yesterday and they already arrived today in perth..AMAZINGG\!! i thought i have to wait till after christmas...and the shoes was fabuloussss...wearing it right now...hehe thanksss sooo much...

Alyssa

said on Tuesday, 14 December 2010 3:54:49 PM Australia/Sydney
Just wondering when the larger sizes in the Zaha Silver will be back in? Also when does the New Campana Costela come out in blue?

melissa

said on Saturday, 11 December 2010 4:08:41 PM Australia/Sydney
Hi Arabella, that's the new VW Wedge - yes they're gorgeous aren't they ... they'll be in at the end of Jan. X

Arabella

said on Friday, 10 December 2010 9:51:20 AM Australia/Sydney
Hi! I was just wondering approximately when the pink VW wedges Katy Perry is wearing in the new plastic shots are due to arrive? These shoes and I are meant to be together! Many thanks!

melissa

said on Thursday, 9 December 2010 3:02:32 PM Australia/Sydney
Hi Sharon, We have fixed the problem. However there is only one size left in stock, size 39! Melissa x

Sharon

said on Wednesday, 8 December 2010 5:04:10 PM Australia/Sydney
Also, there seems to be no sizes listed for the Numa? Kind Regards Sharon

Sharon

said on Wednesday, 8 December 2010 4:58:20 PM Australia/Sydney
Hi Melissa Oz, Love the Numa shoes you have on your website...they look silver in the pic but the info says they are pale blue...can you advise if they are the same colour as in the picture? Many thanks, Sharon :-)

melissa

said on Monday, 6 December 2010 12:03:40 PM Australia/Sydney
Hi Daria, melissa is made form PVC, which is plastic. I am waiting for some further more specific information, which i'll advise once i receive. X

Grace

said on Sunday, 5 December 2010 4:11:00 PM Australia/Sydney
I Love you shoes so much. I can not wait for the new spring summer range to be available I have been checking your site everyday so I can order 4 pairs.

melissa

said on Wednesday, 1 December 2010 11:50:49 AM Australia/Sydney
Hi Claire, pls phone the office or email us via the contact form so we can solve this issue for you. X

Liz

said on Wednesday, 1 December 2010 10:29:41 AM Australia/Sydney
What's everyone's current favourite style(s)? I'm wearing my Aranha Quadrada a lot lately (in the hopes that summer will soon arrive here in Melbourne), and Mermaid. Looking forward to wearing my JPG Stilettos at some of the Christmas and New Year's functions coming up!

Liz

said on Wednesday, 1 December 2010 10:08:15 AM Australia/Sydney
oOo... I didn't notice the VW Three Straps Elevated in glitter colours...! I do so want a glittery pair, but I already have three in this style...! :(

Claire

said on Tuesday, 30 November 2010 9:32:56 PM Australia/Sydney
Hi melissa... Wore my VW lady dragon bows for only the second time last night and one of the studs that holds the slingback strap together popped off. Not the usual quality I've come to expect from the brand. What can I do about this? Cheers, Claire

melissa

said on Tuesday, 30 November 2010 3:59:49 PM Australia/Sydney
Hi Alison, Yes this is quite an old style now. I can offer no help with this one I'm sorry. What about the Heart or Cherry or Stamp? X

melissa

said on Tuesday, 30 November 2010 3:58:37 PM Australia/Sydney
Hi Caroline, 25.4cms as per our Size Guide in the HELP MENU below. X

daria

said on Sunday, 28 November 2010 4:15:13 AM Australia/Sydney
Hi - i heard so much about Melissa shoes/ brand... and absolutely LOOrve the styles!!! However, my feet can be very sensetive to certain materials (some type of allergy reaction...). Could you tell me what material the shoes are mostly made of? Thank you in advance. Daria

alison

said on Friday, 26 November 2010 12:01:31 PM Australia/Sydney
I bought a pair of VW Lady Dragon ORB last year, and they have been taken by my sister. i really love this pair, wondering where can i get another pair, with size 37or 38. tried order from UK, but no lucky.

Caroline

said on Thursday, 25 November 2010 7:36:16 PM Australia/Sydney
**26 cms

Caroline

said on Thursday, 25 November 2010 5:27:54 PM Australia/Sydney
Hi Melissa! Just wondering about the VW ultragirl flattie, were the size 40s 46 cms in lenghth? They are so cute :3

melissa

said on Thursday, 25 November 2010 2:46:19 PM Australia/Sydney
Hi Liz, i'm not surprised, they are absolutely gorgeous on! X

Liz

said on Thursday, 25 November 2010 2:04:41 PM Australia/Sydney
I'm so tempted to get both the blue and the red Amazonas when they arrive in January...!

melissa

said on Thursday, 25 November 2010 10:51:33 AM Australia/Sydney
Hi Eva, no we won't be getting any more of the Cherry, we are however in February getting Lady Dragon Heart in the new colour of Pearl with a Copper Heart. It will also be coming in a rich cherry red with copper heart. They're delicious. X

melissa

said on Thursday, 25 November 2010 10:50:32 AM Australia/Sydney
Thanks Felicity. X

Felicity

said on Wednesday, 24 November 2010 12:48:46 PM Australia/Sydney
I LOVE the new website! I especially love that I can browse by shoe size. Awesome!

Eva

said on Tuesday, 23 November 2010 2:19:08 AM Australia/Sydney
Hi - will you be getting the white pearl Lady Dragon Cherry back in a size 40 at all? I am desperately in love with these shoes!

melissa

said on Monday, 22 November 2010 10:20:40 AM Australia/Sydney
Hi Cristina, unfortunately no beige left in your size, but we do have the red and black in your size. Origami is an older style now, so we just have bits and pieces. Thank you ... we're proud to have you wearing our shoes!

melissa

said on Monday, 22 November 2010 10:09:48 AM Australia/Sydney
Hi April, yes major disaster with freight this year, we have a small part arriving into our warehouse today 22.11 and the balance on 4 December. We will get it up as soon as it arrives! Sorry. X

melissa

said on Monday, 22 November 2010 10:04:29 AM Australia/Sydney
Hi Syril, which style? How did they break?

Cristina

said on Sunday, 21 November 2010 9:11:55 PM Australia/Sydney
Hi Melissa! I really love your VW Lady Dragon Stamp in skin colour but my size (36) is not available anymore!! Are you gonna have them again? And what about Origami? I'm vegetarian and I'm proud to wear your shoes :)!

april

said on Sunday, 21 November 2010 9:00:38 AM Australia/Sydney
What is the date when the new Summer collection is coming out on your site?

syril

said on Friday, 19 November 2010 9:55:24 PM Australia/Sydney
oh no! my fave melissa shoes have broken.... my weekend is ruined. Please rescue my weekend and tell me how to fix them....smilin' still....

melissa

said on Thursday, 18 November 2010 11:59:39 AM Australia/Sydney
Hi Judy, yes you can order from us. All items are priced in Australian Dollars. You will need to look at the exchange rate on the day you order as it changes constantly. Yes melissa is for all seasons, as you can see on the site we do great boots and closed in shoes for winter! Hope this helps. X

Judy

said on Thursday, 18 November 2010 11:58:32 AM Australia/Sydney
I love your site! I think the shoes are incredible. Can I actually order from you for delivery in the United States? Is it possible to give me a rough idea of what I might pay here for shoes that cost $100 ordered from your site? What currency are the shoes priced in on the web site? Also, is it advisable to purchase these for fall and winter wear ?

melissa

said on Thursday, 18 November 2010 11:54:06 AM Australia/Sydney
Hi Samantha, no we won't be getting any more Love Fu's but we will be getting a new style that is very similar but not until mid next year i'm afraid. Are none of our other thongs suitable?

Samantha

said on Thursday, 18 November 2010 11:53:02 AM Australia/Sydney
I REALLY would like a pair of Love Fu's. Can't wear thongs after a foot op and these are just what I have been looking for! Will you have any more in stock? Thanks Sam

melissa

said on Monday, 8 November 2010 5:05:52 PM Australia/Sydney
Yay Sezin, wear 'em loud and proud. X

melissa

said on Monday, 8 November 2010 5:04:54 PM Australia/Sydney
Hi Maria, no sorry Brazil have decided not to produce this style anymore. If they change their mind we'll be sure to get more, as we love it and so do you guys! X

melissa

said on Monday, 8 November 2010 5:03:45 PM Australia/Sydney
Hi Monica, yes we have a facebook page, it's called 'Melissa Australia'. We're a bit slow with all this new jazz, but we'll get there. Bear with us.X

melissa

said on Monday, 8 November 2010 5:02:08 PM Australia/Sydney
Hi Simoni, we only have available the styles on-line, sorry, the styles you've mentioned are a little old now. X

melissa

said on Monday, 8 November 2010 5:01:02 PM Australia/Sydney
Hi Lily, sometimes sizes can vary between styles, so it can be very difficult at times to know your size. Regarding stretching ... mmm you can try via all the traditional methods of stretching, not sure how you'll go though, let me know. X

sezin

said on Monday, 8 November 2010 8:54:16 AM Australia/Sydney
Me so happyyy my glittery gold flatties has just arrived Thank you

Maria

said on Saturday, 6 November 2010 11:41:16 PM Australia/Sydney
Hi, I'd love a pair of the VW wing in black 38. Will you be stocking more? thanks x <3

Monica

said on Friday, 5 November 2010 5:04:05 PM Australia/Sydney
is there a facebook or twitter page for melissa australia?

Simoni Cristina Fraquini

said on Wednesday, 3 November 2010 6:50:56 PM Australia/Sydney
Hello Melissa =D I'd like to buy the Melissa Happy, Melissa glam and melissa nailah ii. Because those are missing in my Melissa collection. Could give me some information? xx

Lily

said on Monday, 1 November 2010 2:18:16 AM Australia/Sydney
and can I stretch the ankle boots? Will it help in making the shoe bigger? thanks

Lily

said on Monday, 1 November 2010 2:16:47 AM Australia/Sydney
Hi, I have bought a pair of melissa shoes (fish mouth flats) online before and it fits perfectly and I bought the same size the second time (VW ankle boots), but it happens to be too small and makes my foot uncomfortable, I want to know are the sizes different according to different designs? Then how will I know what is my true size in the Melissa shoes? Thank you

Kathleen

said on Saturday, 30 October 2010 2:04:30 PM Australia/Sydney
hello melissa :) I would absolutely love either the White or yellow Lovefoxxx Numa sandals in a euro 39!!!! Or the ultragirl Bamboo in beige matt!! much love x

Kathleen

said on Saturday, 30 October 2010 2:03:10 PM Australia/Sydney
hello melissa :) I would absolutely love either the White or yellow Lovefoxxx Numa sandals in a euro 39!!!! Or the ultragirl Bamboo in beige matt!!

melissa

said on Tuesday, 26 October 2010 11:46:09 AM Australia/Sydney
Hi Hong, yes they are sold out. We are deleting the picture now. We only have 1 pair of red left now. Sorry. No we won't be getting any more of these unfortunately. X

melissa

said on Tuesday, 26 October 2010 11:41:37 AM Australia/Sydney
Hi Natalie, yes we only have a size 37 left. This is quite an old colour from this style. Try Corner Shop, they did get a pink gloss version, which is a little brighter but you may prefer. Sorry we couldn't be of further help. X

HONG

said on Monday, 25 October 2010 12:23:09 PM Australia/Sydney
Dear Melissa, I am writing this letter for inquiring if you have the shoes of Vivienne Westwood lady Dragon ORB in gold for size 37. I really like those shoes. However, I saw the picture of those shoes on your website but I cannot find the right color and size for order. I think they are very popular and all sold out. Would you import more stock of them in the future? Please advice. Regards, HONG

Natalie

said on Thursday, 21 October 2010 8:27:23 PM Australia/Sydney
Oh silly me! I am in Sydney! forgot to add that part.. :)

Natalie

said on Thursday, 21 October 2010 8:26:28 PM Australia/Sydney
Hello Melissa! :) I was looking over your stockist list of NSW and i wondered, Are you able to tell me which one stocks the 'pink matt' JOY Alexandre Herchcovitch brogue? Unfortunately i have missed a chance at my size online! and would love love love to own a pair of these beauties! LOVE what you do! keep it up!!! xx

melissa

said on Tuesday, 12 October 2010 5:42:10 PM Australia/Sydney
Eleanor, give us a call at the office or email us via the contact form and let us know where you live and we can then advise which stockists have it and if any are close to you. X

melissa

said on Tuesday, 12 October 2010 5:41:25 PM Australia/Sydney
Emily, you could always try and hand them on to a friend who they might fit, someone with a broader foot than you!

melissa

said on Tuesday, 12 October 2010 5:40:45 PM Australia/Sydney
Hi Emily, in Brasil, where melissa is made, they recycle but here we don't as it is a huge logistical task to ship all the old shoes over to Brasil for them to recycle. We are looking at ways we can be more eco-friendly here in Aus. X

melissa

said on Tuesday, 12 October 2010 5:37:36 PM Australia/Sydney
Hi Lorraine, no sorry, no size 38's in this colourway i'm afraid. X

melissa

said on Tuesday, 12 October 2010 5:37:01 PM Australia/Sydney
Hi Joanna, the VW Ankle boot is in the old sizing so the second largest size is 40/41, which is equal to a size 9, the next size up is a 42, equal to a 10. X

melissa

said on Tuesday, 12 October 2010 5:36:03 PM Australia/Sydney
Hi Lena, more or less they are the same, it does depend a little on which VW heel you are talking about though and remember thongs are not the best style to use for establishing sizing. X

melissa

said on Tuesday, 12 October 2010 5:34:37 PM Australia/Sydney
Hi Andrea, not sure exactly which colour you mean but we will be getting in some more of the tortoise shell and some of the new candy bow next year. X

Meghan

said on Monday, 11 October 2010 4:08:53 PM Australia/Sydney
Hey Melissa! ... more Aranha's please, in the gold!!! Size 37... they are too cute :) xx

Eleanor

said on Sunday, 10 October 2010 7:46:17 PM Australia/Sydney
Hello! I'm interested in buying the LoveFoxx Joking flat but can't find it anywhere locally, is there any chance you will be stocking it? Thank you :)

Emily

said on Wednesday, 6 October 2010 10:37:13 AM Australia/Sydney
I know this is an odd question but do you recycle the shoes? I bought a pair of the black matte three strap flaties and i have literally worn them everyday since i got them and they have now stretched so much i need to buy a new pair. I don't want to through them in the bin because they are still in good condition, so i was wondering if you recycle them?

Lorraine

said on Tuesday, 5 October 2010 3:44:44 PM Australia/Sydney
Hi Melissa. Any black lace size 38 coming back in stock?

Joanna

said on Tuesday, 5 October 2010 3:02:29 PM Australia/Sydney
Hi, you say to go up one size for the VW ankle boot. the next size up for a size 40 is 40/41 or 42? Thank You =]

Lena

said on Monday, 4 October 2010 7:32:40 AM Australia/Sydney
Hi I recently bought 2 pairs of the Cute thongs in Noosa size 37 are the VW heels the same sizing or do you need to go bigger?

Andrea

said on Sunday, 3 October 2010 11:54:55 AM Australia/Sydney
HI, Melissa! Will you get more VW Ultragirl Bow in stock? Thanks!

melissa

said on Friday, 24 September 2010 5:14:44 PM Australia/Sydney
Hi Suizi, some more available in your size now. X

SUIZI

said on Friday, 24 September 2010 3:54:09 PM Australia/Sydney
Hi, I am interested in the Ultragirl Meia (Black Lace). But the size 39 are sold out. I wanna to know is it will UPGRADE such as MORE BLACK VW Ultragirl Bow (tortoise shell) IN? Looking forword to your replying Kindly Regards.

melissa

said on Thursday, 16 September 2010 5:42:46 PM Australia/Sydney
Hi Rachel, just the colours we have on-line i'm afraid. No more colours coming. X

Rachel

said on Tuesday, 14 September 2010 9:35:48 PM Australia/Sydney
Hello there Melissa! I've seen the new Vivienne Westwood Ballerina II (the ones with the orb cut-outs), the red is fabulous! will it be available in Australia? <3

melissa

said on Tuesday, 14 September 2010 5:44:06 PM Australia/Sydney
Hi Caroline, a size 40 is 25 cm from tip to heel. Hope this helps. X

melissa

said on Tuesday, 14 September 2010 5:41:58 PM Australia/Sydney
Hey Taylar, sorry no more Aranha's for a while. Maybe the next collection which will be launched in May 2011. X

melissa

said on Tuesday, 14 September 2010 5:41:13 PM Australia/Sydney
Hi Tammy, i'm sorry to hear the shoes are rubbing. I agree with Liz in that for some people some styles do just take a little time to 'wear in'. Sorry i really don't have any suggestions other than just wearing them in. X

melissa

said on Tuesday, 14 September 2010 5:41:08 PM Australia/Sydney
Hi Tammy, i'm sorry to hear the shoes are rubbing. I agree with Liz in that for some people some styles do just take a little time to 'wear in'. Sorry i really don't have any suggestions other than just wearing them in. X

melissa

said on Tuesday, 14 September 2010 5:38:40 PM Australia/Sydney
Hi Meg, the Gaetano Pesce will be arriving in February 2011. X

Caroline

said on Monday, 13 September 2010 7:49:22 PM Australia/Sydney
Thank you Liz! very helpful :)

Liz

said on Monday, 13 September 2010 7:18:52 PM Australia/Sydney
Hi Caroline, I can't tell you how long a size 40 in cms is (because it's not my size), but I can say that sizes can differ from style to style. For example, for VW Mary Janes and Lady Dragon styles, I am my normal size, but for VW Three Straps Elevated, I went up one size. Also, width varies from style to style too. Best bet would be to buy a pair (or try a pair on at a Melissa stockist), and you could always return it for a different size or a store credit.

Caroline

said on Monday, 13 September 2010 3:16:24 PM Australia/Sydney
Hey Melissa/other wearers! Just wondering if you know the length in cms of size 40 VW shoes. I'm eager to buy but am afraid of getting the wrong size because I know size varies a little from designer to designer. Any help would be much appreciated :) x

Taylar

said on Saturday, 11 September 2010 6:19:36 PM Australia/Sydney
Heya Melissa, any chance that you'll be getting any more Aranha Square Toes in a 39 or 40?? xx

Liz

said on Thursday, 9 September 2010 4:13:46 PM Australia/Sydney
Hi Tammy, I own quite a number of pairs of Melissa now (and would own more if I could afford to!), and have to say that, like with any new pair of shoes, it does take a couple of wears before your feet get used to them. You could try "breaking" into them by wearing them at home with socks on, on carpet? (Not that Melissas have much "give".)Hope your experience doesn't turn you away from enjoying more pairs of Melissas!

Tammy

said on Thursday, 9 September 2010 1:00:29 PM Australia/Sydney
Hi, I'm a big fan of Melissa shoes, owner of 2 pairs so far. Only thing is i'm disappointed at how painful my feet were after working around the city for an hour in my newly bought beautiful Ultragirl shoes. It's comfortable for short walks but not long. Would you consider putting in some sort of Felt materials on the inside so that there is less rubbing of my skin in the shoe?? It was my biggest concern before I bought the Ultragirl, but really liked the colour and feel in the shop, but now I'm regretting it, which makes me sad. Please reply.

Meg

said on Thursday, 9 September 2010 12:15:16 PM Australia/Sydney
When are Gaetano Pesce ankle boots arriving?

melissa

said on Wednesday, 1 September 2010 5:21:56 PM Australia/Sydney
Hi Cat, we won't be getting any more hearts from what we have available on-line now. No more colours through us I'm afraid. Sorry. We wanted to move on from that style, as it has been copied badly by China. Be careful of the fakes, they are not much cheaper than the originals but are absolutely terrible in quality! X

melissa

said on Wednesday, 1 September 2010 5:18:28 PM Australia/Sydney
Hi Vivian, no we won't be getting the fuschia, in fact what we have now is it. Brasil have not repeated this style in the new collection, so we're not sure if we'll ever see it again. I have a feeling from what they've said we may not! X

Cat

said on Wednesday, 1 September 2010 1:32:13 PM Australia/Sydney
Hey Melissa! When do you think you'll be getting the third release VW Lady Dragon Hearts? I love the pink with the coral heart. Much love xx

Vivian

said on Tuesday, 31 August 2010 7:10:17 AM Australia/Sydney
or any other colour ? will it be realease again, coz if not then i'll get it now ! been searching it for agesss ><

Vivian

said on Tuesday, 31 August 2010 6:42:52 AM Australia/Sydney
Hi Melissa, for the VW wing collection, will u guys stock in the fuschia colour as well ? thanks !

melissa

said on Wednesday, 25 August 2010 5:03:11 PM Australia/Sydney
Hi Avechel, more great styles coming in November which is when we will have Amazonas. Patchuli will be coming in Feb next year. X

melissa

said on Wednesday, 25 August 2010 5:01:19 PM Australia/Sydney
Hi Yan, sorry we're sold out of the VW Wing in the small sizes and unfortunately we won't have any of the Campana Flat on-line but selected stockists in AUS will have, email us via contact form and we can tell you who. X

Avechel

said on Tuesday, 24 August 2010 3:18:02 PM Australia/Sydney
I can't wait for the Melissa Seduce, Patchuli and the Amazonas! Hope you could have it online soon! Not all the styles are available here in the Philippines! More power, Melissa! =)

YAN

said on Sunday, 22 August 2010 7:07:30 PM Australia/Sydney
Is there still in stock of size 37 VW WING which are pearl gloss or black marble???? will coming sell the MELISSA CAMPANA FLAT ??? Thanks alot.

melissa

said on Saturday, 21 August 2010 12:14:14 PM Australia/Sydney
Rachel, this style was on the small side so most people went up a size. We have one pair of 37's left, is this size not okay for you? As we don't have any size 35/36. X

melissa

said on Saturday, 21 August 2010 12:12:25 PM Australia/Sydney
Hi Aurora, let's see what they release for the next collection! X

Rachel

said on Friday, 20 August 2010 10:37:08 PM Australia/Sydney
Hi Melissa, any chance you'll be restocking the VW bootie (black button) in 35/36? x

AURORA

said on Thursday, 19 August 2010 5:24:42 PM Australia/Sydney
BRING BACK THE MELISSA FAVELLA IN BLACK AND OTHER COLOURS, SUCH AS: CHARCOAL GREY, DENIM SHADE, SILVER.

melissa

said on Wednesday, 18 August 2010 5:36:56 PM Australia/Sydney
Yes Liz, this is a really exciting new collaboration by melissa, the shoe can be customised by YOU the wearer in 7 different ways, you actually cut the shoe. It will be arriving in February. X

melissa

said on Wednesday, 18 August 2010 5:35:55 PM Australia/Sydney
Hi Karen, not sure if you mean the Ultrawedge or the Clogs - but i'm sorry the answer is NO to both anyway. X

Liz

said on Tuesday, 17 August 2010 9:31:36 PM Australia/Sydney
I'm very excited about Melissa + Gaetano Pesce -- I hope you'll be getting this style in clear in your November/February shipments!

Karen

said on Sunday, 15 August 2010 1:29:22 PM Australia/Sydney
Are you going to be releasing the platform clogs again anytime soon?

melissa

said on Saturday, 14 August 2010 5:22:52 PM Australia/Sydney
Hi Gabrielle, unfortunately no, we won't be getting in any more Stamp. X

melissa

said on Saturday, 14 August 2010 5:21:39 PM Australia/Sydney
Hi Lorraine, yes we will, is arriving in the next week or so and then we'll put it up. X

Gabrielle

said on Thursday, 12 August 2010 11:28:17 AM Australia/Sydney
Hello Melissa, are you going to get any more of the Ultragirl Stamp? I missed out the first time and really want a pair!!!! xxx

Lorraine

said on Wednesday, 11 August 2010 3:04:21 PM Australia/Sydney
Will you be getting the Lace Ultragirl? Thanks!

melissa

said on Tuesday, 10 August 2010 5:43:06 PM Australia/Sydney
Hi Andita, no unfortunately melissa haven't released any for the upcoming collection. I'm sure they will for the following collection which will be in store in May 2011, bit of a wait i know. X

andita

said on Friday, 6 August 2010 10:13:42 PM Australia/Sydney
Hi Melissa! I've been collecting the aranha, are there going to come out anytime soon? cant wait!!

Eva

said on Friday, 6 August 2010 8:03:32 PM Australia/Sydney
The new site is good. Waiting for the wing designed by VW. Takes ages. Can't wait......

melissa

said on Friday, 6 August 2010 5:38:40 PM Australia/Sydney
Hi Andrea, no sorry neither of these styles will be available in August. Sorry. X

melissa

said on Friday, 6 August 2010 5:37:33 PM Australia/Sydney
Hi Liz, thank you! We're getting there, still alot to do but if we didn't go live now, it wouldn't happen!

Andrea

said on Thursday, 5 August 2010 6:45:33 PM Australia/Sydney
Hi, Melissa! Will you get any "Lua" and "Cute + Salinas"in mid-Aug? Thanks!

Winnie

said on Thursday, 5 August 2010 1:28:51 AM Australia/Sydney
♥muacks♥ Bring it all to Singapore !

Liz

said on Wednesday, 4 August 2010 12:27:52 PM Australia/Sydney
Love the new website!